Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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AT&T Locked Phone Won't Accept AT&T SIM

I have an old Lumia 830 locked to AT&T. I am trying to cut down on screen time, so I want to use this as my daily phone because the Windows Mobile app store is no longer supported. I have an AT&T SIM card from 2022, and when I put it in the phone, it won't accept it and thinks it's from anot

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48

10

Plz I NEED HELP!! My trade in credits are missing and ATT isn't going to give me at all.

I've traded in 7 devices back in late Sept 2023. 5 out of 7 devices were received and credited but I am having problems with 2 lines. One device (Iphone 12 pro max) was returned late due to the return label was not sent with the box to me, and I've contacted the customer service a few times in Oct a

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29

3

0

AT&T cancelled my order.

I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)

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9

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Unable to Receive Landline Calls from Callers in Certain Area Code(s)

Sometime within the past month, my Samsung S10+ can no longer receive incoming calls from some landline phones in a certain area code (330). My cell area code is 503. The outgoing callers either hear silence, a quick busy tone, ringing (sometimes with double ringing), or a recording that indicates t

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28

3

no longer have access to my voicemail

Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.

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15

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Unable to connect to attwifi Passpoint nor free att-wifi

I am on a Samsung Galaxy mobile device, away from home. There are two public available wifi networks, one is att-wifi and the other is attwifi - Passpoint. I can connect to the att-wifi but internet is not available, so basically useless. When I attempt to connect to the attwifi - Passpoint it prese

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Accepted Solution

Our business number is being flagged as spam - how to fix it

We use Microsoft Teams and calls to an AT&T number are being reported as SPAM. How do we fix this?

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12

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Need to move installment plan to another number on the same account

I have two phones on my account. Samsung Note 20 (phone 111-111-1111) and Iphone 13 pro max (phone 222-222-2222).  The samsung is free and clear but the apple has installments.  I switched the phone numbers thinking I could cancel one later but was told that the installment is on the Line

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21

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Accepted Solution

Is MY Device Compatible w/ the Network

I have a Microsoft Lumia 950. Will this device work with my AT&T plan?

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15

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I can’t receive calls from certain people and I can’t receive texts from certain people

I recently switched to AT&T and i cannot receive calls from anyone who’s not an AT&T customer, or at least it seems that way. I can receive calls from my mother and sister who are both on AT&T as well but i cannot receive calls from my friend who is on Verizon. I also cannot receive text

Questions

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(9)
AT&T cancelled my order.

I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)

Questions

9

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no longer have access to my voicemail

Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.

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15

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Closed

Namibia service

I?m in Namibia now and there is no service connecting despite the locals I am with having full bars everywhere we go. They are on MTC NAMIBIIA. This is the only provider showing up for me but when i connect to it manually nothing happens. Please help!

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24

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Hotspot admin password

I’ve reset my hot spot mr1100, but the attadmin password doesn’t work.

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25

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Closed

How do I get rid of verbal alarm BUG?

Re Samsung Galaxy S22 voice-bug. I have an alarm-type male voice giving me a "motivational" time to get up and get going message. The male voice uses foul language, and in a familiar way like a voice mail. It's a "get the "f" up and get going" like an alarm would be set up. But, I did not choose thi

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23

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actualizacion de android en un s21fe

buenas tardes el dia jueves trate de actualizar mi celular por medio se smartwitch, pero en el proceso se quedo la pantalla celeste con unas letras, ya no puedo hacer nada, fui a la tienda oficial de samsung y me dijeron que ellos no pueden hacer nada ya que el celular esta registrado por AT&T,

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Trending Accepted Solutions

(20)

Accepted Solution

Official Solution

Unlock devise

I have an IPhone which is locked by AT&T , can you help me unlock it please

Questions

443

4

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Accepted Solution

Official Solution

Possible malicious links

Hi. I'm here checking if these links are malicious.

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115

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Accepted Solution

Official Solution

how do i upload my id for verification

i was trying to upload my id but it won?t let me use the link

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96

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Accepted Solution

Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

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Accepted Solution

ASUS Zenfone 9 (ASUS_AI2202) crashes as long as SIM card is inserted.

I have an ASUS Zenfone 9 model ASUS_AI2202. It's been working fine on AT&T since the summer.Recently, possibly just after I upgraded to Android 14, the phone started crashing.It only crashes when the SIM card is inserted.Not a boot loop, but less than a minute after booting or inserting the SIM

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