Features & Services

Features & Services

Tips for getting the most out of your wireless features.
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Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

Questions

9

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0

Unable to use ActiveArmour on my phone.

I have an Android radio in my car, and I use my phone's hotspot to connect it to the internet. When I turn on ActiveArmour, it disables my hotspot. How do I set up my phone to be able to use both at the same time?

Questions

16

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Will I get charge for making calls from the Us to Mexico/Canada or viceversa?

I have the Unlimited Your Way plan, the Unlimited Starter to be specific. What I understand is that I can use my phone there as usual, but I'm not 100% sure about making phone calls. Some say that I can, but others say that I need to add an International Calling feature. Help, please!

Questions

99

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Blocked number

We have multiple lines. My husband has a woman co-worker blocked on his phone, through his phone contacts? there?s nothing installed to block the number across our entire account. Periodically I check my son?s (young teenager) usage and phone to ensure he?s following rules, and tonight while in the

Questions

27

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SMS Not Receiving/Sending While Roaming Internationally (Android)

Hello - I have a S23+. I am currently in Anguilla. My phone can send/receive calls, and access Data (internet) with no issues here, but cannot send or receive SMS messages. I have data roaming, etc turned on. I have also used the same phone and same plan in many other countries with no issues. Any i

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18

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Ver mis llamadas

Quiero ver mis llamadas

Questions

14

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Accepted Solution

Official Solution

Closed

Spotify uses data?

My question is very simple.  Hopefully the answer is simple too, but here's the background that leads to the question:My wireless account contains 5 lines.  Two lines are used by two daughters who use Iphones.One daughter. I'll call number 1, switches her data "off" on her phone.  The other daughter

Questions

16.2K

8

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Accepted Solution

Official Solution

Wifi

Yo your wifi is kinda (Edited per community guidelines) bc in the middle of the night my wifi goes out saying error configure issue at&t fix your (Edited per community guidelines)in wifi bc if I'm paying for McDonald's wifi then why I'm I paying McDonald's has there wifi for free at&t this is (Edite

Questions

53

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Conversion of land line to cellular service.

It took me number of hours in the ATT corporate store in the Woodlands Texas to get this conversion done. After returning home I've received text message on one of the personal cell phones with ATT service that this conversion did not go through. I've called provided number and after another few hou

Questions

31

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Closed

Can't view usage details for January and February

I have not been able to view my usage details for January 2024 and now I can't view usage details for February 2024. I can view current details and all of last year's details. Its just the January billing cycle and the February billing cycle of 2024. It says there is no usage recorded for those mon

Questions

10

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(7)
Hotspot "Failed to enable"

My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl

Questions

9

0

0

Ver mis llamadas

Quiero ver mis llamadas

Questions

14

0

0

cloudfilter.net blocking email-mms

My domain inadvertently expired early this year, ever since then cloudfilter.net is rejecting all my email to sms notifications... there are literally NO blocklists,blacklisting and no issues with spam. spf, DKIM, and DMARC have been setup for quite some time. how do I get this bogus AUP#BL removed

Questions

28

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0

No Internet Connection Despite iPhone Indicating Sufficient Cellular Signal

I have this problem on both my iPhone XR and iPhone 15 Pro. My phone shows great 3-4 bar LTE/5G signal, but refuses to send or receive text messages, or connect to the internet. We have an unlimited plan, so we are not being rate limited. My only solution is to use WiFi. I have tried the following:

Questions

29

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deleting multiple messages

I get 10-30 messages a day and want to delete all of them at once. So far, have been unable to do this.  Flip phone U102AAModel: 

Questions

19

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0

We hit a snag active armor for samsung flip5

I upgraded my phone and ever since I upgraded my phone I cannot activate my active armor on my new phone it keeps telling me we get a snack error code 13-01-05

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30

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Trending Accepted Solutions

(7)

Accepted Solution

Official Solution

Termination

I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.

Questions

188

2

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Accepted Solution

Official Solution

Wifi

Yo your wifi is kinda (Edited per community guidelines) bc in the middle of the night my wifi goes out saying error configure issue at&t fix your (Edited per community guidelines)in wifi bc if I'm paying for McDonald's wifi then why I'm I paying McDonald's has there wifi for free at&t this is (Edite

Questions

53

4

0

Accepted Solution

Suspicious service connectivity

This might sound weird, but I think AT&T is somehow manipulating my service connectivity. The reason I think this is because for some time now, my service at home has been very bad. However, recently, I started looking up this issue online, and whenever I do, my service suddenly gets better. For

Questions

42

3

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Accepted Solution

Turn off Data in Account Settings to Avoid International Data Roaming?

I am planning to travel abroad and buy a local SIM for data. My goal is to avoid all roaming charges, but still have my ATT line active for Wi-Fi calling and so that I can still receive iMessages to my main number using the foreign data plan. I have spent a long time browsing similar posts on this a

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26

6

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Accepted Solution

Official Solution

How do I fix no data?

I took the SIM card of my phone out to just give it a normal cleaning and accidentally put it in the wrong phone (I was cleaning 2 SIM cards) the data popped up for the other phone but realizing my mistake I took it back out and put it in the correct phone but now no data is showing up and the SIM c

Questions

24

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