For the mom who gives us everything - Mother's Day gifts that connects us.
Features & Services

Features & Services

Tips for getting the most out of your wireless features.
Ask a question

Latest conversations

View More

(38251)

Accepted Solution

ATT Prepaid Overseas Access

I currently have the AT&T $65 Unlimited Monthly Prepaid Plan and am going overseas for several months. Previously when I have been overseas I have not been able to receive text or calls to my US number when banks have attempted to send one time codes for example.I will have an international esim

Questions

9

4

0

AT&T cruise package

Hello. I will be sailing next week on a Virgin cruise. Looking for some advice. Virgin provides free wifi on the ship. Do I still need the AT&T cruise package? What do I need to turn off on my phone to avoid additional charges while sailing or out at sea? Thank you!

Questions

12

1

0

Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

24

5

0

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

31

6

0

Closed

Poor coverage in multiple spots in Phoenix, AZ

I am wondering if and when will ATT ever fix the poor connections in Phoenix. There are three particular spots where I have issues. My wife has the same issues as well and we have different devices (Pixel 5 and iPhone13 Pro Max) Central Ave around Campbell next to Central HS has always been a probl

Questions

281

6

0

How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

Questions

8

0

0

PlayStation portal not connecting with AT&T hotspot

I am unable to use my PlayStation portal on att hotspot service. I can connect via other services WiFi and hotspots. It is only att that does not allow my device to make a solid connection. I am certain there is some type of blocking either on purpose or not that is preventing my device from making

Questions

962

6

Travel to Mexico

I have the Unlimited Extra EL Plan. Will I be charged extra for talk text or data in Mexico?

Questions

15

1

0

Terrible Support

The support is atrocious. Not sure what has happened. I have spent days worth of hours on the phone fixing issues that never seem to get resolved it is one issue after the other. I am still certain that I am not getting the best available either. the plans change at any given moment. I would like to

Questions

27

3

Concerned about being compromised or hacked

I might just be thinking crazy but I'm concerned that my ex has hacked my phone. He makes comments about things that he wouldn't know. Things that have been privately communicated by texts and social media messages and also locations I've been that he otherwise wouldn't have known. I've never used o

Questions

59

6

0

Be the first to reply

(8)
How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

Questions

8

0

0

Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

Questions

13

0

0

Closed

PHONES DONT WORK ANYMORE

After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad.  CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w

Questions

19

0

0

Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

Questions

21

0

0

Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

Questions

17

0

0

Why texting is unreliable in some areas

Texting to one particular network tmobile, is not possible using wifi and sometimes not reliable not using wifi

Questions

22

0

0

Trending Accepted Solutions

(6)

Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

279

2

0

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

31

6

0

Accepted Solution

Official Solution

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

24

5

0

Accepted Solution

how do i find the location of a phone when a call was made?

these has to be a log that shows what cell tower was being used, right?

Questions

23

1

0

Accepted Solution

Caller ID on outgoing calls

MY name shows up on each family member's outgoing call because all the phones are under my single account. I would like to add their names to their phones. How is that done?

Questions

18

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.