AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
I am currently seeking a law firm to represent me and any other women who are former military who have been required to commit fraud and are the victims of discrimination through AT & T practices. I am former USAF having joined as an 18-19 year old. I am 62 now and can't get AT & T to hono
Questions
•
Wireless Account & Billing
2
0
0
I have been trying for months to port out my phone number from an AT&T business account to another carrier (Spectrum). I made many attempts to obtain a pin# from AT&T and give it to spectrum, and every time the pin# does not work. Spectrum is requiring a 6 digit pin#. I am compl
Questions
•
Wireless Account & Billing
7
1
0
We have been experiencing a significant degradation of service in the 97229 area near Saltzman and Bauser Woods Dr -- the general area, lots of neighbors discussing this but nobody seems to be able to properly escalate our calls. SMS messages are signficiantly delayed, voice calls are awful (we have
Questions
•
Features & Services
0
0
0
Tried now entering my AARP discount to my New wireless account and it has been nothing but nonsense and problems. First attempt was made by an employee while setting up my new wireless plan. Gave them an error saying to many attempts were made to sign up. First call to customer service they told me
Questions
•
Wireless Account & Billing
2
0
0
Closed
I am looking for an email my text app that is compatible with AT&T, I have downloaded several and I only get the texts from them that get sent to my email
Questions
•
Wireless Account & Billing
89
2
0
I have the Unlimited Your Way plan, the Unlimited Starter to be specific. What I understand is that I can use my phone there as usual, but I'm not 100% sure about making phone calls. Some say that I can, but others say that I need to add an International Calling feature. Help, please!
Questions
•
Features & Services
99
3
0
Accepted Solution
I have an old Lumia 830 locked to AT&T. I am trying to cut down on screen time, so I want to use this as my daily phone because the Windows Mobile app store is no longer supported. I have an AT&T SIM card from 2022, and when I put it in the phone, it won't accept it and thinks it's from anot
Questions
•
Phones & Devices
48
10
I've traded in 7 devices back in late Sept 2023. 5 out of 7 devices were received and credited but I am having problems with 2 lines. One device (Iphone 12 pro max) was returned late due to the return label was not sent with the box to me, and I've contacted the customer service a few times in Oct a
Questions
•
Phones & Devices
29
3
0
I have just switch over to ATT wireless service. I am trying to get my IMO discount on my account. I have all of my information, I have already registered, but I keep receiving this information? I don't know what I am doing wrong. Can you please advise and help me. Your informa
Questions
•
Wireless Account & Billing
329
2
0
I need help unlocking my phone. The app does not work the website tells me to use the app and Motorola tells me to talk to at&t. My phone is prepaid and is well over a year old and has had service the entire time isn't on an installment plan or stolen. It was a Christmas gift from my sister and stil
Questions
•
AT&T PREPAID
15
4
0
I am currently seeking a law firm to represent me and any other women who are former military who have been required to commit fraud and are the victims of discrimination through AT & T practices. I am former USAF having joined as an 18-19 year old. I am 62 now and can't get AT & T to hono
Questions
•
Wireless Account & Billing
2
0
0
We have been experiencing a significant degradation of service in the 97229 area near Saltzman and Bauser Woods Dr -- the general area, lots of neighbors discussing this but nobody seems to be able to properly escalate our calls. SMS messages are signficiantly delayed, voice calls are awful (we have
Questions
•
Features & Services
0
0
0
Tried now entering my AARP discount to my New wireless account and it has been nothing but nonsense and problems. First attempt was made by an employee while setting up my new wireless plan. Gave them an error saying to many attempts were made to sign up. First call to customer service they told me
Questions
•
Wireless Account & Billing
2
0
0
My Hotspot isn't working! Can you help? The device is in service I checked Settings > Personal Hotspot > "Allow Others to Join" and "Maximize Compatibility" My computer finds the device, but when I select the device for my Wi-Fi network, my computer displays the error saying "Failed to enabl
Questions
•
Features & Services
9
0
0
I ordered a phone for my nephew, it was his birthday gift, it's been more than 4 days, and it never arrived, they also canceled my order, thank you AT&T :)
Questions
•
Phones & Devices
9
0
0
Whenever I try to get to my voicemail, the phone immediately tells my that I am not available and to leave a message. Pressing the voicemail icon, pressing 1 does not bring me to the menu that lets me listen to my messages or access options. I need this fixed ASAP.everything worked fine a week ago.
Questions
•
Phones & Devices
15
0
0
Accepted Solution
Official Solution
I have an IPhone which is locked by AT&T , can you help me unlock it please
Questions
•
Phones & Devices
443
4
0
Accepted Solution
Official Solution
I am on the unlimited starter plan and I brought my own phone. Is there a termination fee if I want to cancel service. I can?t find anywhere on my account that says I?m in a contract with AT&T.
Questions
•
Features & Services
188
2
0
Accepted Solution
Official Solution
My wife owns the ATT account and we are divorcing. What options do I have?
Questions
•
Wireless Account & Billing
117
3
0
Accepted Solution
Official Solution
Hi. I'm here checking if these links are malicious.
Questions
•
Phones & Devices
115
5
0
Accepted Solution
Official Solution
Wanting to make payment arrangements to get my service turn back on
Questions
•
Wireless Account & Billing
113
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.