AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Wireless Account & Billing
Features & Services
Phones & Devices
AT&T PREPAID
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Need to Export Messages from selected phone numbers to computer to be able to print them. Or Export All of the Messages & be able to sort them from the computer. Using Samsung S23Ultra
Questions
•
Phones & Devices
14
1
0
I upgraded my Families phones to the S24. The deal was $0 with qualified trade in. The trade ins all were accepted and qualified but we are paying $5/month per phone, not 0. WHYYYYY???????? Was this a bait and switch but did I miss the fine print somewhere?
Questions
•
Phones & Devices
9
1
0
Hello, I have received a notification that my social security # has been compromised by the AT&T leak. I have not been a customer for quite a few years and this is just absolutely ridiculous. I need to contact someone with the company to take them up on their offer for free protection for
Questions
•
Wireless Account & Billing
78
3
0
After the AT&T booster is set up can the ethernet cable be disconnected from my gateway? My gateway is too far away from a window to have the ethernet connected and the GPS attached to a window.
Questions
•
AT&T PREPAID
6
1
0
My plan includes international calling. While in the Dominican Republic I made a call to the Dominican Republic and was charged $6 for the call. Customer service chat said the charge was correct because I was in the US when I placed the call. This despite other calls and texts just befo
Questions
•
Wireless Account & Billing
33
5
0
Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?
Questions
•
Features & Services
15
3
0
I am unable to receive identify verification texts or any promotional text messages from a short number. The only exception is the monthly bill notification from AT&T (ironically enough). I have reset all network settings, checked blocked numbers and tried calling AT&T support.
Questions
•
Phones & Devices
6
0
0
Is anyone else getting strange "GET?c=ATTV:SM-998U1/14:4...." texts on their phone lately? It is coming in from 94183567 currently but the number appears to change. I am getting this about once a day now on my Samsung Galaxy S21. . . That GET looks very suspicious to me but ru
Questions
•
Phones & Devices
402
3
0
My plan is charging me $143 for my wireless. My bill shows two charges of $75 for on line and $67 for another. However, I only have one cell phone. When I call customer service they tell me this is normal because I have home internet and cable. However, I pay $30 for cable and $37 for internet. Does
Questions
•
Wireless Account & Billing
1.3K
5
0
At the end of January, AT&T ran a promotion to trade in your Samsung phone in any condition for an S24. Once I got the new phone, I sent back my S7 and received confirmation that it was received. I waited 3 billing cycles for the credits to be applied and when that didn't happen, I contac
Questions
•
Wireless Account & Billing
19
2
0
I am unable to receive identify verification texts or any promotional text messages from a short number. The only exception is the monthly bill notification from AT&T (ironically enough). I have reset all network settings, checked blocked numbers and tried calling AT&T support.
Questions
•
Phones & Devices
6
0
0
can you transfer data from an phone with the apple log blinking to a new iphone
Questions
•
Phones & Devices
10
0
0
Closed
can you transfer data from an phone with the apple log blinking to a new iphone
Questions
•
Phones & Devices
7
0
0
Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?
Questions
•
Features & Services
11
0
0
Closed
After just writing a long detailed description, your page failed and refreshed and it disappeared. Holy (Edited per community guidelines). You guys (Edited per community guidelines) so bad. CANT TEXT, CALL OR USE INTERNET ANYMORE THE SECOND I LEAVE MY HOUSE Went to AT&T store today, it was packed w
Questions
•
Features & Services
14
0
0
I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.
Questions
•
Phones & Devices
13
0
0
Accepted Solution
My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.
Questions
•
Phones & Devices
261
3
0
Accepted Solution
Official Solution
My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.
Questions
•
Wireless Account & Billing
260
10
0
Accepted Solution
Official Solution
Is there a way to pay just towards your phone cost, and not phone usage.
Questions
•
Features & Services
208
2
0
Accepted Solution
Official Solution
How can I locate my lost iPhone if I don't know my login info to sign into my account?
Questions
•
AT&T PREPAID
100
5
0
Accepted Solution
Official Solution
I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions
Questions
•
Phones & Devices
84
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.