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Accepted Solution

Official Solution

Need to unlock it for me.

I'm abroad now. Your card has no signal, so I can only use foreign cards temporarily. You need to unlock it for me.

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10

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Accepted Solution

Software update one ui 6 for s23 ultra

Ive been seeing online that other people with locked att phones have been able to get the one ui 6 update for their s23 ultra but when I try to do it it keeps saying software update interrupted, please try again in 24 hours. It has been saying this for months and I already have tried everything and

Questions

2.4K

29

Accepted Solution

Official Solution

New 3rd number ringing on two devices

We have two Iphone 13 pros each with its own phone number. We want to add a new third number and have that new number ring on both devices. Is this possible? Do we need to switch to a Esim?

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17

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IMO Request Website

I am no longerable to access the IMO Request Site. When trying to access the site I am getting a permissions error. Never seen that before, is there a reason the site no longer works for me? file:///var/folders/lw/fxf8pr953yl0pnbcdd8_lvh00000gn/T/TemporaryItems/NSIRD_screencaptureui_wh0sBD/Screensh

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14

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Gaming notifications not coming through.

I used to get notifications from two gaming apps I have when I first got this phone (Galaxy A54), but I've suddenly stopped receiving them out of the blue without me doing anything. I can still receive notifications from any other app, just not from these two gaming apps. Do not Disturb is off.

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5

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deadzones everywhere

My data randomly shuts off at the three spots i’m at most. Outside of my house where i’m parked, work, and a local park. Its strange one month it’s fine and the next completely dead.

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16

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Vpn

When I got my phone, there was an AT&T VPN that came with it. I downloaded an adblocker app recently, and even though I got rid of the adblocker app, the VPN disappeared and won’t show back up again. Does anyone know how to fix this?

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14

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Husband's number shows text sent out to me but he didn't send them and I didn't receive them.

On 2/26 at 4:30am and 4:31am it shows on screen that my husband's phone sent 2 text messages/pics to me but he didn't send them and I didn't receive them on my end. When I download the file (excel/csv) it's not on the report but it shows on the screen.  This happens to be the same day our car

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30

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Accepted Solution

Is there a way to request a phone be whitelisted?

I am wanting to buy a new phone that AT&T doesn't have listed on their white list and has no way of buying it from AT&T directly. However I really like the service I have with AT&T (phone, internet, etc.) and do not want to switch carriers. Is there a way to request a specific device

Questions

1.1K

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Closed

Returned phone not credited

I have spent about 10 hours and spoken to at least six different agents, both customer service and in the business department and have a least 5 case numbers. They all assure me that the phone will be credited, the last stating within 24 hours and that was a week ago.  I have the return receip

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(20)
Gaming notifications not coming through.

I used to get notifications from two gaming apps I have when I first got this phone (Galaxy A54), but I've suddenly stopped receiving them out of the blue without me doing anything. I can still receive notifications from any other app, just not from these two gaming apps. Do not Disturb is off.

Questions

5

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0

Unlimited Your Way - Premium PL, Extra EL, and Starter SL per line cost chart for AT&T consumer plans.

Updated for 2024 as there were lots of changes in the past year (I've got a few older versions of this floating around). Tablets in a UYW plan are $20.99 and placed on Starter priority with 15GB of hotspot (with HD streaming option). Wearables are $10.99. 99¢ increase: Some older plans that were

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18

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0

November new line promotion

I am trying to find out what the promotion was to add a new line and purchase a new iPhone 14, from around November 12?

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16

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No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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21

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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19

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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22

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0

Trending Accepted Solutions

(43)

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Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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180

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Official Solution

Urgent: Stop Auto Payment and Refund for Service after Account Cancellation

Dear AT&T Customer Service, I hope this message finds you well. I am writing to urgently request your assistance regarding my AT&T account, which I requested to cancel and stop auto payment for cellular number (edited as per community guidelines) Despite my request, I have noticed charges

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92

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Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

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71

19

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Accepted Solution

Official Solution

Why does my signal icon show full bars but is transparent?And I can’t make and receive call or text even use data

I got a gmail say my phone number transfer complete,and it told me to restart my phone,and I do it but when I turn in back on the signal icon becomes transparent,and I can’t use the eSIM,can’t make a calls or receive calls and text,data.i am using AT&T prepaid and I was activate today

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62

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Official Solution

Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

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60

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