For the mom who gives us everything - Mother's Day gifts that connects us.
Wireless

Wireless

Share tips and tricks with other AT&T Wireless customers.
Ask a question

Latest conversations

View More

(222447)
Prepaid Hotspot 3

I bought a Hotspot 3 from Walmart. Instead of using it as a prepaid device can I add it to my regular ATT account to use as a hotspot?  Online reps told me yes and tried to activate it.  It didn't work.  Then another rep told me I can't use it as part of my account.  Is there a

Questions

1

0

0

Target AT&T Representative Misleading Information

I was mislead by an employee at a Target kiosk. He purposely misled me into thinking that our old phones that we still owed on through Verizon would be incorporated into our AT&T bill.  That bill would have been $244.00, a savings of over $150.  He NEVER once told me that we would hav

Questions

29

11

0

Can't call - other functions okay

I cannot make or recieve calls on my Galaxy A71 5G lte phone for 4 days now. Incoming go straight to voicemail, outgoing hangup immediately. I have turned off the phone, reset all settings, checked sim card, updated all software/security, paid my bill, disconnected and reconnected to wifi, and every

Questions

12

3

0

Using local eSIM with contract on my iPhone 15

I have a contract can I use a local eSIM instead of international travel. i am going out of the country for 2 months.

Questions

2

0

0

unable to unlock ATT LG V20 moble phone using the automated system

Bought an LG locked to ATT , im trying to unlock it using the automated system it says denied but there is no reason given, May you please kindly  assist imei 351746082057855 serial 704KPHG205785

Questions

3

0

0

ADB over wireless

Hey i was wondering do you need root to do this any more? I want to install/run apps over wireless to stop all this cable switching. I have also read that it can cause some errors though? That was on old posts on this site, I was wondering is it reliable and easy to do now?

Questions

14

2

0

Accepted Solution

AT&T Not Honoring Their January 2024 "Samsung Galaxy S24 on us guaranteed. With Galaxy phone trade-in Any year. Any condition

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg

Questions

1.9K

27

Calls from OOMA go straight to Voicemail

When I call my prepaid number, (Edited to remove personal information). or my daughter's AT&T mobile, (Edited to remove personal information), the target mobile phone does not ring buy my call goes straight to Voicemail. As far as I can determine, this happens only with AT&T mobile phones.&

Questions

484

26

AT&T cancels all online orders

Anytime I place a order online, I receive a email that states the following  Status: CANCELED We couldn't verify this order XX-XXXXX really came from you. For your security, we canceled it. Don't worry, we'll release any funds being held on your card. Let's try this again. Let us help you reo

Questions

2.1K

11

0

not compatible to ATT

Got a text after activating that says my phone won't work on their system? (Edited per community guidelines)?

Questions

15

2

0

Be the first to reply

(23)
Prepaid Hotspot 3

I bought a Hotspot 3 from Walmart. Instead of using it as a prepaid device can I add it to my regular ATT account to use as a hotspot?  Online reps told me yes and tried to activate it.  It didn't work.  Then another rep told me I can't use it as part of my account.  Is there a

Questions

1

0

0

Using local eSIM with contract on my iPhone 15

I have a contract can I use a local eSIM instead of international travel. i am going out of the country for 2 months.

Questions

2

0

0

unable to unlock ATT LG V20 moble phone using the automated system

Bought an LG locked to ATT , im trying to unlock it using the automated system it says denied but there is no reason given, May you please kindly  assist imei 351746082057855 serial 704KPHG205785

Questions

3

0

0

No service in Monroe, GA

Within the last month we are unable to get any service in Monroe,GA. This has never been a problem before. The AT&T store said it's a down tower and it is not going to be repaired. Why would that be so?  

Questions

7

0

0

No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

Questions

15

0

0

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

16

0

0

Trending Accepted Solutions

(43)

Accepted Solution

Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

165

9

0

Accepted Solution

What is AT&T doing to secure its servers????

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

Questions

96

2

0

Accepted Solution

Closed

complaint!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I need to file a complaint with corporate. An employee needs to go work for mcdonalds. I want my (Edited per community guidelines)ing money back from a bill i paid and then cancelled 4 days later. They said I would get a refund. Now they say.....oh sorry for you, no refund. Auto payment, been with a

Questions

64

7

0

Accepted Solution

I want my money back for my iPhone pro max 13 that I traded in!

AT&T U highway robbers! I traded in my iPhone Pro Max 13 with the value of $850. I only had your services for less than 6 months because of the poor connectivity issues and the outages that you had. By the way, I never received a credit for either. Looking back to my paperwork if I leave your se

Questions

64

19

0

Official Solution

Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

Questions

55

7

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.