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Active SIM; Don't know number; ERROR CODE: SSACT-543

I was going through the activation process, but lost power on my laptop. I already activated the prepaid phone, but I am getting the following error: "Your device is already set up with AT&T Prepaid, but you need to make a payment to begin using it on our network. To access your prepaid account,

Questions

12

1

0

PlayStation portal not connecting with AT&T hotspot

I am unable to use my PlayStation portal on att hotspot service. I can connect via other services WiFi and hotspots. It is only att that does not allow my device to make a solid connection. I am certain there is some type of blocking either on purpose or not that is preventing my device from making

Questions

960

6

Closed

Being overcharged

YOU ARE OVER CHARGING ME FOR 11/29 to 12/31 I PREPAID TO COVER THESE DATES ON 11/29 AT TIME OF PURCHASE AT 5th Avenue Mall in ANCHORAGE AND I AM BEING CHARGED FOR THINGS I DIDNT ASK FOR I ASKED FOR $60 dollar monthly plan not $85 dollar monthly plan, and I didn't ask for ATT NEXT UP I DIDNT MAKE AN

Questions

289

5

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Voicemail greeting is now in British.

Whenever anyone calls me, and they get my voicemail, the voicemail greeting is in a British voice instead of American. I've tried changing languages and other stuff, but it's not changing. Galaxy S22 Ultra. I'm at a loss as to how that happened, and how to change it. Nothing I've tried has helped.

Questions

31

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Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

Questions

20

2

0

AT&T sim card - Audi Ab7

I recently purchased a 2017 Audi A7 with an AT&T sim card and I somehow managed to lock the sim card and now it's asking for the PUK code which I do not have obviously because I'm the third owner. And I'm assuming verification would fail because the account was in the previous owners name, so is

Questions

9

0

0

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Questions

11

0

0

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

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10

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Poor coverage in multiple spots in Phoenix, AZ

I am wondering if and when will ATT ever fix the poor connections in Phoenix. There are three particular spots where I have issues. My wife has the same issues as well and we have different devices (Pixel 5 and iPhone13 Pro Max) Central Ave around Campbell next to Central HS has always been a probl

Questions

276

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Lifeline program in Oklahoma

I think it is pretty sorry that ATT will not accept Lifeline credit in Oklahoma. You did however accept ACP. I guess $9.25 opposed to $30.00 just isn't worth your effort. Very disappointing.

Questions

23

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(27)
AT&T sim card - Audi Ab7

I recently purchased a 2017 Audi A7 with an AT&T sim card and I somehow managed to lock the sim card and now it's asking for the PUK code which I do not have obviously because I'm the third owner. And I'm assuming verification would fail because the account was in the previous owners name, so is

Questions

9

0

0

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Send a text, and phone says could not be sent, but it actually was sent, and read and responded to.

Questions

11

0

0

Use GPS on phone throughout France

Aneone know if I can use my phone for directions throughout most of France ( after turning on roaming and paying the $10/day for international? Don't want to pay for rental car GPS on top of Int'l ohone charge.

Questions

10

0

0

Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

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13

0

0

Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

Questions

10

0

0

Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

Questions

13

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0

Trending Accepted Solutions

(31)

Accepted Solution

Official Solution

I Cancelled ATT service. Do I still need to pay the bill?

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

Questions

298

10

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Accepted Solution

Official Solution

iPhone payment

Is there a way to pay just towards your phone cost, and not phone usage.

Questions

261

2

0

Accepted Solution

Official Solution

Lost iPhone

How can I locate my lost iPhone if I don't know my login info to sign into my account?

Questions

148

5

0

Accepted Solution

Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

Questions

85

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Accepted Solution

Official Solution

voicemail

Why do all my incoming phone calls go straight to voicemail

Questions

77

1

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