For the mom who gives us everything - Mother's Day gifts that connects us.
Internet

Internet

Share tips and tricks with other AT&T Internet customers.
Ask a question

Latest conversations

View More

(91593)
ATT air and dynamic IP

We got a hard sell from ATT to switch to Air to improve our internet. It was sold as a package deal with Direct TV streaming. Our internet is great but with its ever changing IP address we ran into location issues with Hulu live. I called Direct TV and they have the same policy of only allowing 4 t

Questions

5

0

0

4971 wifi extender

I have an office in the backyard, detached from main house where wifi is very weak, even with an extender. I extended a hardwire and internet on computer works great. I still wish to have wifi for other devices. Can I hardwire to the wifi extender directly, provide wifi to other devices in office, a

Questions

14

3

0

Accepted Solution

Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

Questions

53.6K

92

Internet Air - Turn 5G Off

Can you turn off or disable 5G on the new Internet Air modems? Thanks!

Questions

26

2

0

When will fiber be available in my area?

I was told be an att representative in target that fiber from you guys would be installed in my area in the next couple of months. My zip code is 43612 if that helps with location and I want to be sure this is true and it wasn't the rep trying to make a sale by lying to me since it's happened in the

Questions

6

0

0

Internet Air IP address keeps changing

I just got Internet Air and really love the speed for streaming. But Hulu Live keeps showing our IP address keeps changing and throwing off our Home location.  How can we keep this from happening?  Other streaming services do not seem to be having this issue like Disney plus or Netflix.

Questions

2.3K

34

Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

Questions

8

0

0

Accepted Solution

Official Solution

Graffiti on AT&T Poles

Hi AT&T, there is gang tagging on all the poles on our block. The City of Oakland (California) claims this is AT&T's responsibility to paint over. The pole are adjacent to 1905 Martin Luther King Jr Way, Oakland, CA 94612 on 19th St and MLK.

Questions

77

5

0

Lost contacts

All contacts are gone. Have no other device or account with contacts. There is no deleted contacts or restore contacts option when I go to contacts.

Questions

14

4

0

Accepted Solution

Fiber Optic Installation Date / New Construction / Lennar Community / O-Neal Village PH 5

Hello, I work for Lennar Homes. We have an issue that I need to speak about regarding the install of the ATT fiber optic line at this property listed in the subject line. Can someone with management please call me this morning. I need a bit of information upon the install date. 

Questions

13

1

0

Be the first to reply

(16)
ATT air and dynamic IP

We got a hard sell from ATT to switch to Air to improve our internet. It was sold as a package deal with Direct TV streaming. Our internet is great but with its ever changing IP address we ran into location issues with Hulu live. I called Direct TV and they have the same policy of only allowing 4 t

Questions

5

0

0

When will fiber be available in my area?

I was told be an att representative in target that fiber from you guys would be installed in my area in the next couple of months. My zip code is 43612 if that helps with location and I want to be sure this is true and it wasn't the rep trying to make a sale by lying to me since it's happened in the

Questions

6

0

0

Extender Options

Hello all, Are there non ATT wireless extenders that work with the BGW320 Modem/Router? I thought I saw a list somewhere but can no longer find it. Thanks, Leo

Questions

8

0

0

Internet out, strung along by support

Last week I got an e403 called support twice, going through the reboot, reset, and moving it around the house before they RMA'd it. I was down for about 3 days until I got connected again Thursday night. Every thing worked fine until Tuesday afternoon when it just died and gave me an e403 error aga

Questions

32

0

0

How do I remove a question that I posted here yesterday? It should be posted in Internet Equipment.

Yesterday I posted a question here: What stand-alone hardware firewall is compatible upstream of my AT&T Pace 5268AC? It should be posted in Internet Equipment.  I don't want to double-post.  Thanks.

Questions

20

0

0

Linked Accounts

Trying to unlink accounts. When prompts followed "Remove this account"  does not appear.

Questions

10

0

0

Trending Accepted Solutions

(15)

Accepted Solution

Official Solution

Closed

Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

Questions

66

2

0

Accepted Solution

Official Solution

Closed

Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

Questions

55

1

0

Accepted Solution

New BGW 320 Gateway: Liftmaster/Chamberlain MyQ not compatible?!?

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

Questions

47

6

0

Accepted Solution

Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

Questions

45

12

0

Accepted Solution

Can't connect Apple products to new ATT All-Fi Hub

So I asked ya'll a question a week or so ago and was so happy to have gotten a resolve so I'm trying it once again. I received and just set up the new ATT All-Fi Hub.  Accessed the Gateway on my Windows laptop.  Changed  2.4 ghz and 5 ghz SSID name & PW.  Laptop and LG tv co

Questions

40

5

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.