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2023-In-The-Spotlight

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Prospective Suppliers

Interested in becoming a Prospective Supplier for AT&T or participate in an AT&T Phone auction? For suppliers interested in doing business with AT&T or looking to participate in AT&T Phone Auctions, please visit AT&T Suppliers Portal (http://sm.att.com/a538e59f) for more inform

Announcements

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2023-Latest-Conversations

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Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet Georgia DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

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ATT Encroachment Approval

I am planning on building an ADU unit in my backyard in the city of Westminster, CA. Based on my conversation Westminster's Planning Department Official, I need to request for Consent to Encroach on Distribution Easement from the utilities companies. An approval from Southern California Edison is pe

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Utility Line Relocation

We are the general contractor building a new home in Leicester, NC. We need to get an AT&T utility line moved. Who do we need to speak to about that and what is the process. Thank you for your help. Eric Zetterholm, Owner Flow North Developers, LLC [email scrubbed]

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Business line cancellation

I cancelled an ISDN line on January 12, 2024. I got a cancellation confirmation number from the representative. But I am still getting invoices for the account more than three months later.  I've tried every 800 number I've been given and spoked to probably 12 or 13 CSRs, but they either can't

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Southwestern Easement Release process

Our client would like to release an abandoned telephone easement in the City of Lago Vista, Texas. Volume 2008, Page 340, D.R.T.C.T  Who could we reach out to initiate this process?  Easement located in Travis county.

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Release an ancient easement

We have an ancient easement in the land that the surveyor cannot locate. The easement is not used anymore, who can help us to release it?

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Whitelist SMS Numbers

My company offers the option to text clients for support and a link self service. Our carrier has notified us that AT&T is rejecting these text messages as spam. Is it possible to white list our number for SMS? I reached out to register with Hiya but that only deals with Voice spam, not SMS.

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Trying to get a hold of AT&T land department regarding an existing easement.

Hello, I'm planning on building 12 houses on some lots that were platted back in 1946 and a 6 ft easement was given to AT&T but it doesn't appear its in use. Is there a ROW land agent at AT&T I can contact to see if you have any utilities or plans to use that easement? Thank you! Robert B. I

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Easement release or permission to encroach

Hello, I have a property located in Buena Park, CA and wish to build an ADU in the rear yard, however, there is an old easement not being utilized and I need to find out how to proceed with a release or a permission to encroach on the easement, please advise, thank you, Gil

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Containment Letter

Could you please let me know what I need to do to request a Containment Letter for an easement with Southwestern Bell Telephone and what fees are associated with obtaining a letter, if any?

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Business line cancellation

I cancelled an ISDN line on January 12, 2024. I got a cancellation confirmation number from the representative. But I am still getting invoices for the account more than three months later.  I've tried every 800 number I've been given and spoked to probably 12 or 13 CSRs, but they either can't

Question

4

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Easement release or permission to encroach

Hello, I have a property located in Buena Park, CA and wish to build an ADU in the rear yard, however, there is an old easement not being utilized and I need to find out how to proceed with a release or a permission to encroach on the easement, please advise, thank you, Gil

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3

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Containment Letter

Could you please let me know what I need to do to request a Containment Letter for an easement with Southwestern Bell Telephone and what fees are associated with obtaining a letter, if any?

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Construction Project - Convert from Overhead Fiber/Copper to Buried

My property currently has telephone poles in the rear of the property, carrying electric (ComEd), copper and fiber AT&T service, and Comcast cable TV/internet service. As part of an upcoming construction project, I plan to have these telephone poles removed and the overhead AT&T service bur

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Need to view bills

I do not have a billing tab as part of my Business Center page, how can I get that?

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Trending Accepted Solutions

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Accepted Solution

Site Survey - San Diego, CA

I need to have a Site Survey at 5270 Balboa Ave. San Diego, CA. We are the GC working out there and need to provide Data/Phone service to the site. Can someone reach out to me to provide a contact for this?

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Accepted Solution

Assistance unblocking our range of dedicated email sending IPs

Hi we have recently transitioned to new cloud based email sending servers with private dedicated IP addresses. Since doing this, our emails have been getting bounced for certain AT&T domains. We emailed the errors to abuse_rbl@abuse-att.net and got a response on March 13th stating that the IP ra

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