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Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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(92901)
Unlock instructions: ${masterData.unlockInstruction}

In my "Use these instructions to unlock your device" email from ATT, it refers to "Unlock instructions: ${masterData.unlockInstruction}" and I'm unable to unlock. Please advise with corrected instructions.

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Accepted Solution

ADB over wireless

Hey i was wondering do you need root to do this any more? I want to install/run apps over wireless to stop all this cable switching. I have also read that it can cause some errors though? That was on old posts on this site, I was wondering is it reliable and easy to do now?

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24

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Samsung S22 Ultra not registered on a network after software update, How can this be fixed?

My wife's S22 Ultra is not working after an update. I spoke to customer service multiple times. They advised me to get the phone troubleshooting by Samsung-authorized technicians but even they could not find any issues with the device. I also went to an AT&T store where they converted into an E-

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1.5K

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Change Caller Id Name after switching from Att to new carrier Boost Infinite

My wife and I divorced and I switched carriers to Boost Infinite. Our Att account was in her name. Now when I call out, my caller ID name shows as her name. Boost Infinite says they can't fix, it has to be done by ATT.  When I call ATT, they won't help me because I don't have an account setup.

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15

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At&t worker never turned in my trade in phone and it's not in their store.

I received my new s24 ultra in late January. I turned in my s23 ultra in mid February. I was on my way to work and the guy coming from the back room seemed like he was in a rush. He asked how he could help and I said I was there to turn in my old phone. He held out his hand impatiently and so I hand

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32

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Official Solution

Help unlocking cellular on my iPad Pro 2nd Gen

I have an iPad Pro 12.9 2nd Gen, and I'd like to set up cellular service. However, Settings > General > Carrier states "AT&T 58.0" I have tried completely erasing and resetting the iPad, but the setting persists. I need to unlock it so I can use cellular service with another carrier. A com

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23

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Prepaid Hotspot 3

I bought a Hotspot 3 from Walmart. Instead of using it as a prepaid device can I add it to my regular ATT account to use as a hotspot?  Online reps told me yes and tried to activate it.  It didn't work.  Then another rep told me I can't use it as part of my account.  Is there a

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27

4

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Sim Card Unlock

Just had a question about the sim card lock on two phones under one plan. As of now, I have my phone paid in full (paid it on Mon). The other phone on the plan has not be paid in full. Will I still be able to get the sim card unlock on the phone that has been paid off already, or would both phones

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27

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Alcatel 5002R

How to turn off pocket mode

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20

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New iphones stolen

I added a new account in att on 04/21/2024 with 5 new lines. I supposed to get 5 new phones from att through fedex today. Fedex tracking shows delivered but it is not. Delivery time is 2:10pm and i checked it around 2:25pm and its not there. I created fedex case but they closed it. No one lives here

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(9)
No a actualizado el software

Tengo un Samsung s23 ultra, me aparece que la última actualización de software Fue en febrero del año pasado y aun no actualiza, e tratado de actualizar y me aparece que no hay ninguna actualización que revise en 24 horas y así me sigue pasando

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21

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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18

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Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

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35

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texts and phone history deleted for a the past year only

had to do a factory reset due to a corrupt message. After doing that, all the apps reloaded and the texts, pictures, etc. The only problem is that there is a one year (exactly) gap between new and old text messages and phone call logs. Any idea what to do to restore those missing items? Seems to me

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59

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iPhone listens to music but the screen is still bright

Hello,I have a problem to solve and would like to ask for help.While I was driving (Renault Scenic IV) and listening to music from my iPhone via R-Link, I noticed that the iPhone's screen continued to light up.Even if I turn it off with the right button, the screen turns back on automatically.Does a

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26

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bloque de operador

compre un iphone 7 libre de icloud pero al colocar la sim me sale "tarjeta sim no valida" y queda atorada ahi hasta que saco el sim, tambien me dice "instala la tarjeta sim de un operador compatible o solicita que tu operador desbloquee este iphone", me comunique con claro y no me dieron solucion, l

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Trending Accepted Solutions

(14)

Accepted Solution

My phone is locked by att network

My phone is locked on the att network and I am outside the United States I need to unlock my iPhone The report shows that it is not in the database IMEI:354058245689526

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51

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Official Solution

Iphone 14 plus

I bought a used iPhone in Ukraine without knowing anything about the blocking. Is it possible to somehow revise it taking into account these details and unlock it? There are correspondence and receipts for payment.

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46

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Official Solution

Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

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41

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Accepted Solution

Bought a phone that was reported stolen after

I bought an Iphone 15 promax on fb marketplace and the seller said it can be unlocked cause it was paid off already. But when I tried unlocking the phone on the AT&T website, it showed that it still has balance left and that it cannot be unlocked. So I just got scammed and the seller will just r

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35

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Unlock code incorrect

Received approval and an unlock code for a Samsung note 8. The code is incorrect. Contacted AT&T support and they advised I would need to submit the request through ATT prepaid. As far as I can tell, ATT prepaid does not have a separate procedure for unlocking devices. So what do I do?

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