Phones & Devices

Phones & Devices

Tips on using and troubleshooting smartphones, tablets & devices.
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qr code for number transfer

I'm trying to switch my phone number from my old phone (Samsung galaxy a51 5g) to a newer one (iPhone se) and the iPhone prompts me for a qr code to use the same phone number. How can I get this qr code? or do I have to go to a location in person for this? :(

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New phone

Just got a s24 ultra and can text and call but no service, people at store couldn't figure it out

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Unlocked samsung s10e

I want to upgrade my at&t locked S7 to an unlocked S10e. So I remove the sim card in the s7 and put in the s10e and at&t will recognize my number and new phone? Then switch transfer the files in the s7 to the s10e? Will the at&t firmware that enables video calling be in the s10e then sin

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Return Process, and Installment Removal for iPhone Device Purchase

I made a big mistake switching to AT&T. The signal is terrible! The return process for the iPhone 15 Plus cannot be done in-store; it needs to be done by mail only. I received a notification from AT&T that my shipment was delivered on April 8, and that's it. I've been calling AT&T every

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Sales rep never called back….

We switched from Comcast to AT&T for internet. Right after installation a sales person came to the door, then spent about 4 hours (seriously) in our house giving us deals on switching from Verizon for our cell phones. Our new AT&T phones are to come today. She told us just call her when they

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Accepted Solution

Closed

I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

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iPhone 14 Pro Max returned and erroneously counted as damaged

I sent in a 14 Pro Max as trade in and received an email today that it was counted as damaged and I will receive a $90 credit and therefore a charge of $660 on my next bill. I carefully read the trade in terms before sending in the phone and it met all conditions. The phone did have a scratch on the

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how to remove next up features

lines are cutting off when i wish to talk to an agent

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Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

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Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

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Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

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Closed

how to remove next up features

lines are cutting off when i wish to talk to an agent

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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Apple Logo Blinking

can you transfer data from an phone with the apple log blinking to a new iphone

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two different time zones on account summary

I have a prepaid account (one year promo) that is displaying CDT at top on a call and CST on the breakdown of the numbers and details. I think this is why no one sees my chat or comments when I'm online in social media.

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Recent Cell Booster Issue

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

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Trending Accepted Solutions

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Accepted Solution

Official Solution

Device upgrade pain

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

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Accepted Solution

Official Solution

voicemail

Why do all my incoming phone calls go straight to voicemail

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Accepted Solution

Official Solution

Transferring data to new phone

My old phones screen went black. How can I transfer pics etc with the USB cable? All my pics aren't on the cloud

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Accepted Solution

Nokia cell booster

Cell booster needs to be plugged into router which is in an interior closet nowhere near a window. So GPS attachment cannot be near a window to pick up signal. How much will this negatively impact the booster. Will this prevent it working?

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Accepted Solution

removes it from their AT&T account.

removes it from their AT&T account.imei ( Edited as per community guidelines)

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