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Internet

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Need underground cabling.

Hi, We took a new connection for our new home. they have provided the wiring and stuff so fast. I appreciate it. But they need to connect the main line to provide the internet. for that need some underground work. its been 3 days every call with the customer service say same answer that "technician

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Official Solution

Data Breach

What is AT&T doing about the recent data breach, besides claiming it did not come from their network?

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46K

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Closed

Speak to a live agent

I have been trying to get a live person that speaks fluent English on the phone for 2 hours. The last 2 people I have talked with are clearly by the sound of the background noise in a very busy call room and can't answer any of my questions. He said he can't find my account by the phone number or ac

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Can't login to account - Don't have access to old phone number

After Yahoo merged with AT&T, I can no longer log into my account. Thankfully i'm still logged into my pc when I was able to login previously so I'm able to be logged in at all. But when that login expires i'll potentially lose access to my account all together. I had contacted customer support

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fiber wired connection can't connect intermittently

TVs and gaming systems that are connect by a wire sometime gets a message that it can't connect. Wifi works.

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Damaged box in front yard

Hi. I have an att tower type box in my front yard. The base is completely rusted out and it leans over. We are constantly straightening it back up. We are not even sure if it is an active box.

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BGW320-505 DMZ Questions.

So I am fairly new to all this settings for gaming I used to have Windstream and the guy who came out to set it up was a gamer so he did a whole bunch to get me the best settings. I have since switched to AT&T fiber and have the Modem/Router above. My question is that If I activate IP Passthroug

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can not verify my security with a cellphone from Consumer Cellular.

I can login from my PC and use the email service. But when I update my security profile my none AT&T cell number (from Consumer Cellular) is not accepted.

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New ATT Fiber Modem/Router not able to connect to SONOS products

I've had sonos for years no problem, and recently got fiber installed and my sonos will not connect to the network. I have worked through several articles on here already, separating out the 2.4 GHz band, changing the channel from Automatic to 11, connecting via ethernet and nothing is working. I r

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DSL Program Shutdown

Is ATT reclaiming their copper plant? I just received and email stating that if I don't migrate to the Internet Air product by May 17, my DSL service will be shutdown. Killer is, I keep being told its an upgrade even though we all know its not. And I can actually see where my DSLAM is located, but h

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(13)
Can't login to account - Don't have access to old phone number

After Yahoo merged with AT&T, I can no longer log into my account. Thankfully i'm still logged into my pc when I was able to login previously so I'm able to be logged in at all. But when that login expires i'll potentially lose access to my account all together. I had contacted customer support

Questions

9

0

0

can not verify my security with a cellphone from Consumer Cellular.

I can login from my PC and use the email service. But when I update my security profile my none AT&T cell number (from Consumer Cellular) is not accepted.

Questions

10

0

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More help with BGW320 and Google Mesh AC1200

Okay, I started by adding 3 Google hockey puck style AC1200 mesh system. But for almost a year I think I did it wrong. I never went into the BGW320 settings and did pass through or anything. I just setup the google mesh and I created a second network name. And for the past year, I have been running

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Accepted Solution

Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

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25

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Difficulty accessing my account

I have AT&T Internet service and I have DirecTV. On March 30 I got an email stating my account passcode was reset because of the data breach. Well, the email did NOT contain any information on how to change the passcode. In the process of trying to login/reset my password, I've obtained an ema

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67

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Malicious link

Possible malicious links Hi. I'm here checking if these links are malicious. I only clicked on a link for a twitter page and these links showed up. I also wanted to know if cbs[.]gov[.]il is a legit site. Is there a way to check for specific malware in your apps?

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Trending Accepted Solutions

(13)

Accepted Solution

Official Solution

Actiontec modem with Internet 25

Can I use my existing Actiontec C2000A modem with Internet 25? It has bonded VDSL2+ capabilities.

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Closed

Lowering Manhole Cover

Hello - I am an engineer who is redesigning a site entrance to meet state DOT standards. The redesign will necessitate lowering the AT&T manhole cover several inches.  Please let me know who I should talk with at AT&T about this.

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Accepted Solution

New BGW 320 Gateway: Liftmaster/Chamberlain MyQ not compatible?!?

I set up the BGW320 that AT&T shipped to replace a flakey Arris today and it went amazingly well, copied over my same Wifi name and pw, and all the devices connected with no issues...except one. The Chamberlain/Liftmaster MyQ gateway for our garage door opener consistently says it's offline. &n

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Accepted Solution

Extending BWG320-505 Fiber cable from wall

I bought a long SC/APC to SC/APC Fiber Optic Internet Cable from Amazon to extend the fiber cable to move my AT&T BWG320-505 modem beyond the 10ft standard cable going into the wall. But the AT&T Fiber cable has additional adapter or connector attached to the green SC/APC , should I remove t

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Accepted Solution

Can't connect Apple products to new ATT All-Fi Hub

So I asked ya'll a question a week or so ago and was so happy to have gotten a resolve so I'm trying it once again. I received and just set up the new ATT All-Fi Hub.  Accessed the Gateway on my Windows laptop.  Changed  2.4 ghz and 5 ghz SSID name & PW.  Laptop and LG tv co

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