Wireless Account

I have security alerts if email, social security number is found on dark web. I do NOT have AT& T at this time but tried to sign up for their cellular service, long story. They lost one of the phones that was supposed to be delivered to me. I get a monthly bill with the same credit on it from AT

Hello, I have received a notification that my social security # has been compromised by the AT&T leak. I have not been a customer for quite a few years and this is just absolutely ridiculous.  I need to contact someone with the company to take them up on their offer for free protection for

My dad recently sent back his unopened iphone 14 and after weeks of trying to get confirmation that AT&T received it, they finally told me they did receive it. But now AT&T is saying there wasn't a phone in the returned Apple box and that it had been opened. I know for a fact my dad didn't m

I was on someone else’s plan. We called and removed my line. I now have a separate AT & T account. However, our accounts are still linked under the app. I have called, chatted and tried everything to unlink the accounts and nothing is working.

Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step

Twice in just the past couple of years I have received notification from AT&T that my account information has been compromised, and you offer me some kind of Experian service free of charge to be alerted if my account(s) become impacted. This basically shifts the responsibility to me to keep an

At the bottom of the Support page, it says: Want to call us? Wireless support: 800.331.0500 or 611 from a mobile device Available 24/7 However, calling the numbers, I am told that I have called them outside their business hours. Have I misunderstood what 24/7 means?

I have applied for a lifeline discount and it clearly states on the website that it can be used for internet, however I was informed it is currently for phones.

I was having issue with text messages not going through to the new Verizon phone number and after dealing with Verizon, they discovered porting over wasn't fully completed and there was an incorrect pin. I'm now trying to access my AT&T account online and in order to sign in successfully, they are r

I signed up for ATT internet in January. The day of the appointment for installation, an ATT in-home expert came to our home to help get everything set up with the internet, so I thought. As we were waiting for the technician to install, the in home rep asked us what cell phone plan we had. We ha