Wireless Account

I would like to switch my 2 post paid lines to the new $30, 5 GB prepaid plan. I have heard that this is a policy violation and will not be allowed. Is this true?

Hi. Why is it so hard to do something simple with AT&T? I have spent several hours across two mornings trying to merge my account and my wife's account -- a fiber account and a cellular account. I've spoken to no fewer than four agents. I've waited probably close to two hours on hold, or for c

I've already talked to an Att supervisor, very nice somewhat explained the bill charges, gave me a one time $50 credit for my trouble. However I paid almost $700 in 2.5 months and my monthly bill after discounts and trade in is still $70 more than what target rep said. I'm out $70 plus a month and a

Hello, We were an AT&T business internet user only and one day an AT&T business representative reached out to us and quoted us a price if we were to switch our wireless business over to AT&T and we'd also get a discount on our current fiber internet bill by switching as well.  We g

I have received several alerts from credit agencies informing me my s.s.# has been found on dark web through an at&t account. At&t hasn't contacted me to let me know my information was compromised and wonder why they haven't. Any feedback would be helpful. Thanks

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg

I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.

Getting error while upgrading an existing AT&T line from Samsung.com. Error is on AT&T sign in page during checkout. After selecting device and selecting service as AT&T On Samsung.com it askes "Do you have an AT&T account?" "Sign in to Your AT&T Account" After clicking on bu

My name is Sara Walton and I am a member of the United States Army. I found out my unit was deploying and several people recommended AT&T for where we would be going. I went to the store and the lady working there assured me I could switch and upgrade my phone and as soon as I got there i could

Hello,Today, I went solo on my own phone plan after the primary transferred billing responsibility for my line. Soon after picking a plan, getting a PIN, etc., I got an email to complete by signing in. So far, so good. Then, it asked me to merge my old account. I didn't remember having an old accoun