Wireless Account

Six years ago I thought I closed my internet account with AT&T. A few days ago I learned from an official AT&T email that my information was leaked on the dark web. The leaked information contained my address, phone number, SSN, and more. In addition to credit freezes and fraud alerts I put

Getting error while upgrading an existing AT&T line from Samsung.com. Error is on AT&T sign in page during checkout. After selecting device and selecting service as AT&T On Samsung.com it askes "Do you have an AT&T account?" "Sign in to Your AT&T Account" After clicking on bu

So I traded in an iPhone 11 for the iPhone 14, at the time of trading in the iPhone 11 the promotion was 800 in billing credits for the iPhone 11. So I decided to trade the phone in and proceed with the trade in. After two month I receive a promotion card in the mail of 150$ for my iPhone 11 and I’v

We have tried for days to add an authorized user to our account. 5 phones...onevwas stolen. In order to purchase a new phone, must be an authorized uset. Neither app nor customer service is wirking outi think they have scripts including that it is the first time they heard about the problem. Intetne

I just got denied by att fraud to open a new account with two lines I was going to port from google fi, I have an 800+ credit score and just got back stateside after 7 years from serving overseas. I tried opening two new att lines and got denied. Interesting how att treats military.

I have been told to resolve a billing issue I need to go to a company store only. It took me forever to find a company store on the AT&T webpage.  The closest is 1.5 hours from my home.  In this day and age, I should not have to drive 1.5 hours to resolve an issue that can be done ove

Hello! I’ve been an employee for almost 2 years now and I haven’t had a problem with the imo discount till now. Every time I want to log in to add another line to the discount, it gives me an error. It says “update security profile”. I have updated it, waited and it doesn’t do anything. Please help!

I'm traveling outside the USA and got the confirmation text that I was using at&ts international plan for $10/day, but in the upper left of my screen it says I'm actually connected to vodafone... any ideas why?

ATT, My Father In Law, who is a multi years customer of ATT, recently lost his wife of 62 years. He went by ATT Store to upgrade his phone and turn his wifes phone off. Somewhere in the mixup with the ATT rep, both phones were disconnected. He has had this number for a LOT of years and it being dis

In January 2024 AT&T was running the "the Samsung Galaxy S24 series on us, guaranteed with Galaxy phone trade-in. Any year, any condition. The promo clearly stated Any Galaxy S, Note, Z Any Year Any Condition. Seeing this, I traded in two of my older Samsung Galaxy phones which I used to upg