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AT&T Fiber Ordering

AT&T Fiber Ordering

Learn how to order Internet with AT&T Fiber.

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(2021)
On waiting list for 13 years

When can I expect AT&T to offer fiber at my home address in San Jose ? The "check availability" button on the AT&T web site shows that DSL (Internet 25 plan) is the only service available, currently. No 5G (Air service) or fiber. The broadbandnow map shows there is fiber about half a mile do

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Official Solution

Reward card?

When I signed up for ATT Fiber, I was promised $200 ATT Reward cards, I have not recieved them. How do I get them?

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When will AT&T upgrade us to 2G/5G tiers? How do I make it known I want it!

My neighborhood has had fiber 1000 for a few years now and all the neighborhoods around us now have 2G/5G tiers available. How do I make it known to AT&T that I WANT 5G service? Comcast is on the final leg of installing EPON fiber directly into each home in our neighborhood, you would think A

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How long should it take after receiving notice that fiber will be available for fiber to actually be available?

In November I received a letter stating that ATT Fiber would be available at my house within 30 days. Its now nearly February and it still isn't available. Is there anyway to get an updated date of when it should be available? I understand there are often delays with these types of things, but I

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Fake ATT rewards cards that dont work and then expire

I signed up for fiber service BECAUSE of the $300 in rewards cards ATT offered. I received one card for $150 and activated it (never received the second card). When I tried to use the card that I did receive it wouldn't work. It kept saying the last 3 numbers on the back of the card are invalid. The

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When will fiber be available in my area?

I was told be an att representative in target that fiber from you guys would be installed in my area in the next couple of months. My zip code is 43612 if that helps with location and I want to be sure this is true and it wasn't the rep trying to make a sale by lying to me since it's happened in the

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same day or next day router in Dallas?

I'm moving into a new apartment in Dallas tomorrow and wondering if I switch to ATT from Spectrum today if there's any way possible to get same day or next day router. The new apartment has an ATT internet connection box in closet with ethernet cable, just needs a router. Ready to switch but don't w

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Bartlett, TN shows “has coverage”...but not my part of Bartlett,TN?

I have been wanting to switch back to AT&T fiber for quite some time now. We had it years ago in a tiny little back woods town in Brighton, TN. I have checked my address in Bartlett, TN for 2 years now. Always tells me not available at my address yet. The coverage map shows Bartlett, TN has fibe

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Your connection is not private Attackers might be trying to steal your information from rewardcenter.att.com

i get a message like this when i go to reward center to claim a reward. att.com/rewardcenter Your connection is not private Attackers might be trying to steal your information from rewardcenter.att.com (for example, passwords, messages, or credit cards). Learn more NET::ERR_CERT_AUTHORIT

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Rewards

I was told I would receive $250 + $50 for switching and only received $150 + $50. Where’s the other $100?

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