Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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10.2K
Can’t login in to paramount + anymore that was linked to account with plused up service.
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8
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I had problems signing in related to the new updated streaming application. After weeks dealing with customer service, I found someone with the solution. Since this it is a totally new application platform it won't except your current ID or Password. Request a temporary password and log
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17
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Just got the new app on mar 2, 2024 for my Houston Uverse account. There are several things I could do on the old app that I haven’t figured out how on the new app. I’ll just name one for now. When looking at the guide to see what is on, there are several channels missing. Example NBC ch 1002
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420
34
The uverse app and any app associated with my u200 channels will not run on any of my iOS devices. The error message says I am not allowed to view this content. I have tried multiple chats with ATT reps and all they will tell me is it’s an app issue. No it is a uverse issue. The apps are not recogni
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78
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Closed
Local Channel 2, NBC, picture and audio cutting on and off every few seconds. Receiver has been reset with no improvement. All other channels are fine.
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709
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Since TV Japan is being discontinued, Nippon TV is taking it's place but I've noticed that what the guide says is showing is off fro what is actually showing, usually by a few hours. It makes it hard to know what is available to watch or record shows because everything is off.
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Basically, I call up the HELP line, and reboot everything and sometimes it works and sometimes it does not work. Does AT&T offer something more reliable than U-Verse to watch movies on demand? The DVR is no longer used for recordings - I shut down this service long ago. Fiber is coming to my ho
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Accepted Solution
Official Solution
Closed
See the subject line. I had fiber optics put in so the speed is very fast so ideas? I did not have this problem when the movies I could rent were not HD and now they are all HD so is that it? Or a bad connector someplace? The U-Verse TV comes in fine so ?? I went through the usual reboot stuff, o
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966
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Some of the older channels that still show programs that were originally in 4 x 3 format such as #578 #70 #73 and some others do not auto resize the programs to the newer 16X9 video format that is currently in use by about every television. They used to auto size automatically and about 1 or 2 month
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25
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Are other Android users having problems with login to the recent updated version of Uverse Tv application? It gives me an "invalid credentials" message. However, I can use the same ID and password and login into MyATT application.
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32
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