Account & Usage

I am travelling overseas for an extended period, and my AT&T prepaid SIM has become deactivated as my autopay has apparently failed (I didn't receive any email notification about it). I am absolutely desperate to get my number back; it is my contact number for friends and family, and it is link

I'm Canadian. Purchased a prepaid AT&T sim card in Great Falls for a tripto Utah in March.  Back home now but will be in Washington State in May.  How do I find out if I can still use that SIM card in May?  I do not have a pin, so can't get through any of the support options. Tha

I ported my number out and now I can't log in to cancel account and autopay

What is the maximum account balance you are allowed to have on an AT&T prepaid account? I have heard different amounts such as $500, $700, and $899. Also what will happen if you go over the limit? Thanks.

My wife and I bought 2 prepaid cards from the online store (the $25/mo 1yr prepaid). We received them, put them in our phones and received the activation sms. Activation went ok "your sim is active and almost ready to go", but we waited several hours (almost 12h now) and still no service. Tried cal

I have a prepaid account. I have chosen another cell provider. How do I make sure that AT&T does not have a lock on my phone? I own the phone and AT&T was never involved with the phone just the service. The website is useless.

Some numbers are coming in as codes. What do they mean1C0DE902431C0DE81787

Did not make a timely payment so phone number is now inactive. Need to get it reactivated.

I have lost my phone. I have tried the find my phone feature. Don't care about the device, but I must be able to use my old number. What do I do? Already have new device to transfer number to

I have a new AT&T prepaid phone the Samsung Galaxy A 14 5G I need to sign up for an account when I sign up I need my billing zip code and I need either the phone number or account number. okay I enter my AT&T phone number and zip code to sign up next page I need my billing account number...