AT&T Phone Features

AT&T Phone Features

Taking advantage of your AT&T Digital Phone features.

3.7K

Ask a question

Pinned posts

(0)
No conversations found!
(3645)

Accepted Solution

Official Solution

Caller ID abruptly quit working

I just noticed this morning when my husband called. We have a VoIP land line attached to our Uverse internet, and for the last couple days, there has been no Caller ID identification of incoming calls. I only noticed because we leave the ringers off, and normally the answering machine will give out

Questions

19

1

0

Can't edit exiting contact or add new contact in my address book

I'm posting the again because the last response from a specialist had nothing to do with the problem I'll try again. This has nothing to do with MY CONTACT INFO.   This has to do with trying to enter a new contact or edit an existing contact  in my ADDRESS BOOK. From my account login pa

Questions

38

3

0

sim card contacts are not displayed

am using s8+ SM_G995U but it does not give me an alternative to import or export contacts to sim card

Questions

15

1

0

Digital (VOIP) line never goes to voicemail

I have had digital (VOIP) phone service for several months. I set up voicemail, but when I access voicemail from the home phone it has always said it's empty. I recently discovered that incoming calls never get prompted to leave voicemail-- the line just keeps ringing, so nobody can actually leave m

Questions

23

4

0

New phone number calls straight to voicemail

I have a Samsung S23+ and all the new calls from new numbers go strainght to the voicemail. My phone does not even ring! And now, on top of that, I haven't been getting whats app's notifications. It is the first time ever I have an issue with Samsung, after switching carriers and choosing AT&

Questions

571

7

0

Editing or adding contacts in my ATT online account isn't working

I'm getting the error 305 message when trying to add or edit a contact in my account. I'm trying to do this online, not from a phone. Doesn't make any difference what browser I'm using - Safari, Chrome, Firefox, DuckDuckGo. There have been a few times in the past when I was adding or editing my co

Questions

33

2

0

Interrupting answering machine

If I don’t get to the phone in time the answering machine starts to pick up. Is it not possible to interrupt the answering machine and answer the phone?

Questions

22

1

0

Has Digital Phone Call Protect be discontinued?

I know Call Protect for cell phones has been turned into a revenue stream called Active Armor. I'm interested in Digital Phone Call Protect for VOIP over fiber. All my documentation says it is available (and free) as do the ATT web pages and myatt app. However, all the documentation that tells how t

Questions

34

8

0

Closed

New phone & internet customer. Absolutely cannot find ANY way to set up the Call Protect feature for phone?

I've had AT&T cell phones for ever, just added Fiber, phone and DirectTV. The AT&T website is so incredibly janky, and it's completely impossible to find out how to activate Call Protect to stop spam calls on the 'landline' (I know it's VOIP).   The web pages that describe how to set

Questions

69

11

0

Accepted Solution

How to set number of rings before call is transferred to voicemail

We have VOIP phone service. The phone only rings 3 times before it goes to voicemail. We are not always fast enough to catch it. How can we change the number of rings?

Questions

62

5

0

Be the first to reply

(0)
No conversations found!

Trending Accepted Solutions

(1)

Accepted Solution

Official Solution

Caller ID abruptly quit working

I just noticed this morning when my husband called. We have a VoIP land line attached to our Uverse internet, and for the last couple days, there has been no Caller ID identification of incoming calls. I only noticed because we leave the ringers off, and normally the answering machine will give out

Questions

19

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.