AT&T Internet Installation

AT&T Internet Installation

Tips for installing & connecting your equipment.

7.3K

Ask a question

Pinned posts

(0)
No conversations found!
(7066)
M

Closed

Speak to a live agent

I have been trying to get a live person that speaks fluent English on the phone for 2 hours. The last 2 people I have talked with are clearly by the sound of the background noise in a very busy call room and can't answer any of my questions. He said he can't find my account by the phone number or ac

Questions

115

5

0

How Do I Escalate A Property Damage Claim with AT&T, Sedgwick, and Mastec?

I submitted a claim for damage to my main water line resulting from AT&T's subcontractor, Mastec laying fiber lines. They refuse to accept responsibility and reimburse me for the cost to fix the water line. I regret ever signing up for their service because this has been a frustrating experience

Questions

1.6K

13

easement form for fence in west palm beach

I have been trying to get my easement release form signed for a fence in west palm beach fl but no one responds to the email. I see I am not the only one with this issue. How did everyone else get theirs signed ?

Questions

9

3

0

Service

ATT has THE WORST customer service and service! You thoughtless folks sent a salesman to my house this morning rather than the technician I desperately need. Seriously what are you thinking, I've had no internet for a week you keep messing up appointments and you've compromised my private data, oh y

Questions

21

2

0

Looking for LOCAL dispatch number!

Our internet line was cut (not by us). I called on a Tuesday, and the soonest appt AT&T could give me was Thursday. I was told someone needed to be home, even though the issue was an outside line. The tech was a no call, no show. I call back the next day and was told they can't get to me now unt

Questions

211

7

0

Buried distribution line

Hi, An AT&T distribution cable was marked on my property. Who can I contact to get this cable moved?

Questions

24

8

0

Accepted Solution

Mark buried lines

I am having some landscaping work done, and would like to have the buried lines marked to prevent them from being accidentally cut. How do I go about doing this?

Questions

22

4

0

VDSL2 Upgrades??

I have ATT Internet 25 service with Uverse. It is dependable, but I would for sure like a faster speed. Is there any truth to the rumor (heard by myself from the ATT rep I was working with on a call a few weeks back) that ATT is looking to upgrade slower connections like mine to faster ones like I

Questions

29

1

0

Buried cable flags

I cannot remember the exact time that the flags were put in our yard but it's been probably a month or more. All our neighbors and our yard has flags in them but the issue I have is that they've been here for so long. I think that they probably did what they needed to do and just left them. It has b

Questions

29

4

0

My Fiber Home Internet Delayed for almost a month.

My fiber internet has been delayed for over a month without an explanation. I’m hoping someone can give me any insight or help.

Questions

46

11

0

Be the first to reply

(1)
Rave review for MARTIN MOSS from AT&T

Last week we switched from Comcast/Xfinity to AT&T fiber internet which was recently installed in our neighborhood. The problem with Xfinity is we would randomly lose our connection even though when I checked online, there were no outages in the area.  I ordered the AT&T internet onlin

Questions

28

0

0

Trending Accepted Solutions

(1)

Accepted Solution

Mark buried lines

I am having some landscaping work done, and would like to have the buried lines marked to prevent them from being accidentally cut. How do I go about doing this?

Questions

22

4

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?

Got a few minutes to learn more?

Check out these informative articles and resources.

Abstract rendering of Fiber optic internet.

EXPLAINER

What’s fiber internet?

Between remote work, gaming, streaming videos, social media, email, and so on, many of us spend a huge portion of our lives online. That’s what draws so many people to internet powered by fiber.
Woman working from home and videoconferencing with several colleagues.

TRENDING NOW

AT&T Fiber now delivers speeds up to 5 GIG

Is your home internet fast enough? Depending on speed tier availability and your household’s connectivity needs, you may choose an AT&T Fiber plan with hyper-gig speeds.
Three kids lounging on a sofa and browsing the web on their respective devices.

BLOG

A quick introduction to Wi-Fi 6

Wi-Fi 6 was designed to improve on previous standards in several ways, including more efficient battery usage, higher maximum bandwidth, improve security features, and more!
How can we help you today?
Shop phones
& devices
Bring your
own device
Upgrade phone
Add a line
to your plan
Download
myAT&T app
Get help online
Visit a store
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.