AT&T Internet Features

AT&T Internet Features

Tips & tricks about Internet speeds, data usage and apps.

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My at&t prepaid wifi device is telling me to sign into network after I made a payment for more data what do I do? Please help!

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ONT Box/Cat5 Cable

I want to run a Cat5 cable to my detached shop. The shop is on the same side of the house as the ONT box is. My question is, can I add a splitter where the Cat5 cable to the house is connected? By adding a splitter at this point allows me to run a Ethernet cable a short distance to my shop and add a

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Unusual high ping and package loss

Using AT&T 1000 fiber, I can see a huge increase in latency (~50ms) to local endpoints in the bay area (Mountain View and San Jose) starting earlier today (3:30PM PT, 03/08/2024) Any known outages/issues in this region?

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download speed test vs what the game actually downloads at

I am downloading a game currently and have tested my internet speed at the same time. My internet speed says I have a download speed of up to 560 mbps. But my game is downloading at around 20KB per second, the estimation to completion is north of 500 hours. Why is there such a disparity between thes

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Outbound UDP on Port 5050 Is Not Working

I've even had ATT OnDemand come out to my residence to work on this, and so far, there is no way to get UDP traffic on port 5050 to send outbound. It may also not be working inbound, and also, TCP might not be working there as well. This needs to be looked at by an at ATT Network Tech or Network E

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Request to Unblock Legitimate Websites from ActiveArmor

Dear AT&T Community Specialist, I am reaching out to request assistance with two websites, buylocallyfarmed.com and consultanthub.com, which are currently being blocked by AT&T's ActiveArmor security feature. These websites are legitimate businesses and do not host any malicious content. The

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a promotional card

What is a promotional card and what is it used for?

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hotspot mobile broadband disconnected

My netgear hotspot has stopped connecting to the internet for several days, it displays the message "mobile broadband disconnected". In the wifi manager it shows the hotspot isn't connected to internet but I can still connect to the hotspot from other devices. I have power cycled and factory reset w

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How do I get AT&T network data on my Amazon Echo Show

I just saw a screen on my Echo Show that Listed Devices and showed technical data about my Internet and routers. I don't know where it came from or how to get it back. It looked really useful. I clicked the "x" in the upper right corner and it disappeared without a clue as to where it came from.

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Website Blocked

Every minute, literally, I am getting a message on my Smart Home Manager App on my smartphone of 'Website Blocked    We've blocked an unsecure (sic) URL and your device is secure". How do I determine the URL causing this issue? 

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