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AT&T Internet Equipment

AT&T Internet Equipment

Learn more about how to use your Internet equipment.

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Filter website content

I have a Motorola BGW210-700 gateway and want to filter internet content (i.e., block specific websites or categories of websites). How do I do this? I have tried using OpenDNS, but I couldn't find configuration instructions for the Motorola BGW210-700 gateway.

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Sudden loss of service

We have Fixed Wireless Internet service in a rural area. It was working fine until two days ago around 3pm. I have reset both the gateway, and the antenna multiple times; reset button, power button, physically disconnected the power cable and re-connected, to no effect. I went to the browser interfa

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Old SBC box and cables on outside of house

The home I recently purchased has an old SBC box and connected cables on the outside of the house. I am wanting these to be removed because we will be doing some remodeling. Who do I need to contact to have them removed?

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Open 2 ports for a custom application

Hi I followed the steps to enable custom application ports. I enabled port 3000 and 3333 for one of the pc’s on the network. I do see this show up on the router page. However I still pass a request to this op and port . The help complains the connection is refused.

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Box in yard damaged and needs to be replaced

I had a cave-in in my front yard from a leak in the city drainage. The city fixed the cave-in and leak but the AT&T box in the ground near where it happened is deformed and broken from the ground shifting. The cover is also broken and no longer fits properly since the underground part of the box

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Is this email real? AT&T Managed Internet Backup

I received this email from attbackup.com Is this a real email?  I also received the box in the mail.   Hello Erick Rickers, This is notification that your equipment has been shipped via FedEx and should be received within 5 business days. Once you receive your equipment, pleas

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Buried AT&T cable

We are putting our fence up on our property, utilities came to flag every cable they own. We had to call them back because when we started digging we found a cable that was not flagged so they came back again to tell us that on one side it was dead cable that we could continue our work, on the other

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How to report outage?

Entire system has been out for 6 hours

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How do I update my routers security settings

Wondering if my router is just too old? I have an At&T Netgear ADSL2+Router but keep getting warnings that it is configured for WEP and not secure. I checked and supposedly my firmware has no updates but don't know how to reconfigure to WPA2/WPA3. Is there a way to update my security settings?

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Internet connection keeps dropping, I want to buy my own router

My connection, DSL keeps dropping. I see others have had this problem( before my connection dropped) A tech came out and said the outside wiring was fine. He almost replaced my BGW 210-700 router which has already been replaced about yearly. He tried using different ethernet posts for the Directv an

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Seeking Advice: Enhancing Image Quality with Remini App?

Hey AT&T Community, I've been experimenting with different apps to improve the quality of some of my older photos, and I recently came across the Remini app. I'm curious to hear if anyone here has experience using it and what their thoughts are. Specifically, I'm interested in knowing: Does Re

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Return ATNT equipment

I have returned the device to ATNT via UPS on March 27th. But I received an email saying that my device has not been returned to ATNT for a month.

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Outdoor cell towers

I am trying to find out who I should speak with about a temporary outdoor cell tower for an event August 23 - August 25 in CT. Our flagship event is Dream Ride and you can find info at:  https://dreamride.org/  We get about 10,000 visitors and the event benefits Special Olympics from 41

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More help with BGW320 and Google Mesh AC1200

Okay, I started by adding 3 Google hockey puck style AC1200 mesh system. But for almost a year I think I did it wrong. I never went into the BGW320 settings and did pass through or anything. I just setup the google mesh and I created a second network name. And for the past year, I have been running

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Moving my internet box from one room to another in my house .

My internet box is under my bed and I’d like to move it to the living room. When the technician placed it 4 years ago this was the best place as there was a phone connection there . Can I move it and do I need a  phone jack? Can this phone connections be moved to another room? Thanks .  

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