AT&T Internet Equipment

AT&T Internet Equipment

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Network Mode stuck

I currently have a ZTE Velocity 2 (MF985). While looking through my wifi and network settings I noticed a section that says "Network Mode" and a drop down menu. The drop down menu was set on Auto and had two other options, 4G and 4G LTE. I hit 4G when I shouldn't have. Now its stuck on 4G and the dr

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utility pole install incomplete

We had a new wood pole installed for a new streetlight and most of the old pole is propped up on a peg leg standing on a board in the dirt and bolted to the new pole, waiting for ATT to come and move the big gray switch box over to the new pole. A month waiting, so far. It looks pretty crappy and ha

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10

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Official Solution

Return of Gateway

I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?

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Official Solution

Use own router

Can I buy my own internet router and use Att internet? I have so many problems with my internet being slow or not working. Yes I do have a lot of device connect but I need them. I have researched better routers for better internet connection and you can add more device on it. 

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Broadband 1 Red Light is Blinking

The Broadband 1 on my AT&T U-verse router is blinking red. Everything else appears as it normally does. I'm online and have not had a problem which I'm aware of with that. What should I do?

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Exterior Wire Cut

A contractor cut the wire that goes from my ATT box and runs along the outside of home. It then goes to the inside of the home.  My internet has stopped working.  Is this wire necessary?  Can he replace it?  

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21

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Wi-Fi Not working, can’t seem to figure out why?

My Wi-Fi box has been blinking red, and I first assumed it was the cable, but I have bought 2 new cables with no results. I can’t think of a reason why it would be broken.

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Accepted Solution

AT&T Fibre Connection: Poor Coverage Resolution - Adding Netgear Orbi Router to extend Wifi Coverage

My AT&T Modem-Router is in the cloak closet in our hallway. The Wifi coverage was spotty & poor in some rooms so I had laid down hard wired connection in different rooms. We can't be using hard wired connection to access the Internet through a variety of devices. To improve the wifi covera

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Ethernet

I have been using AT&T Ethernet for 3 laptops with no problems. Now I can not connect to Ethernet. Why?

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bgw210 replacement

Hello, my wifi has been continuing to be intermittent for months now and I suspect it is my bgw210 router. when the broadband shuts off for ~30 seconds or so the light flashes red or green until service is restored. I've actually had this bgw210 for close to 7 years now and I assume its at the end o

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Extenders not showing even after forgetting and reconnecting

Following up on https://forums.att.com/conversations/att-fiber-equipment/fiber-with-home-extenders-extender-not-showing-but-working/6282d87412d20e6978ec4351?page=2 pretty frustrated with the smart home manager

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Trending Accepted Solutions

(2)

Accepted Solution

Official Solution

Return of Gateway

I’m a current customer. I had to have my gateway replaced several months ago. I just realized that I forgot to return the old equipment. If I return it now, can I get the credit for the non return fee on my account?

Questions

60

5

0

Accepted Solution

AT&T Fibre Connection: Poor Coverage Resolution - Adding Netgear Orbi Router to extend Wifi Coverage

My AT&T Modem-Router is in the cloak closet in our hallway. The Wifi coverage was spotty & poor in some rooms so I had laid down hard wired connection in different rooms. We can't be using hard wired connection to access the Internet through a variety of devices. To improve the wifi covera

Questions

34

5

0

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