AT&T Internet Equipment

AT&T Internet Equipment

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don't I have to return my dvr when closing my account?

I received an email that told me to return the modem but nothing was stated about the two cable boxes.

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AT&T Wi-Fi extender connected but didn’t finish setup

My extender says connected but I didn’t finish the setup. Every time I try to run a scan for signal strength it’s say switch to main Wi-Fi network. But when I check network is under my main Wi-Fi network. Could someone help me please.

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Power Pole Replacements

We have damaged & leaning power poles, one with a transformer in dire need of replacing. FPL sd to call ATT since ATT owns Bellsouth, which are the poles we have, (per the FPL rep after running the pole#). When I call the ATT tele#, that FPL rep gave, #877-739-2478, it's the mobile/wireless serv

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Escalation Team

I would need the phone number fir the escalation team. They are charging us with not returned equipment eventho we have returned it and have receipts. Talked to customer service server all times but still receive bill with "final notice"

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Unable to connect router to extender

Router will not connect to NetGear or Hyzom extender using WPS to AT&T router. Process has not worked since installing new Gateway and router.

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Lagging

Yeah I’m still having issues with high ping usually I play 20-30 ping over the last 2 and a half months I’ve been on 100+ ping at all times and it’s not on my side and I’ve contacted customer support and they were no help. So if anyone can help it would be much appreciated.

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Cable box

The cable box that is on the outside is failing away from the building and is almost on the ground -who does one contact to have it fixed?

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How do I get devices to connect to my extender?

Everything is connected to my gateway. How do I change which one devices connect with? Gateway or Extender

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3K

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Extenders not showing even after forgetting and reconnecting

Following up on https://forums.att.com/conversations/att-fiber-equipment/fiber-with-home-extenders-extender-not-showing-but-working/6282d87412d20e6978ec4351?page=2 pretty frustrated with the smart home manager

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Internet down

My internet has been down for 2 days without an explanation. I would like a time frame as to when it will be on

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585

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Extenders not showing even after forgetting and reconnecting

Following up on https://forums.att.com/conversations/att-fiber-equipment/fiber-with-home-extenders-extender-not-showing-but-working/6282d87412d20e6978ec4351?page=2 pretty frustrated with the smart home manager

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Internet down

My internet has been down for 2 days without an explanation. I would like a time frame as to when it will be on

Questions

585

5

0

Accepted Solution

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Closed

demolition clear letter

I am trying to obtain a demolition clear letter to apply for a demolition permit in the City of Hialeah. The address of the structures to be demolished is 1826 Gadsen Blvd, Orlando FL 32812

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53

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ADI with managed router fan is on high after a power outage. It has always been on low previously.

We had a power outage yesterday and when power was restored the fan in the router was 5 times louder than before. Can AT&T please login to router and manage the fan speed?

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EXPLAINER

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