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Been trying for 3 hours on the phone with customer service to cancel an internet service that I am the primary acct holder on. I have 2 accts but only need to cancel the internet that was in service at my son's residence. I have called 5 times but 4 of those times the rep says the passcode is inco
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I have been calling the 1800 288 2020 and once I enter my phone number it just hang up.
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i just lost my phone and also i suspend the phone number i don't have the access on the email as well which is on the account, and i believe that you guys gonna take the payment automatically from my account but right now my internet is not working and i believe this is due to non payment but i am n
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I called in to change my address in Jan '24 for the first week of Feb '24. The rep told me that if I upgraded to fiber optic ($30 more per month) I would receive a $100 gift card. It is March '24 still haven't received it and when I called in they said I'm not eligible. I've seen a few Reddit forums
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Hi, I am just wondering why AT&T keeps raising my monthly fee for internet by $5, without doing anything to improve the service. Does anyone else have this problem?
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I have been de enrolled from autopay every 2 months, not by my request. At&t has been horrible about providing any solution and just keep blaming others. Telling me to re enroll and wasting my time on the phone. I'm going to be canceling my service.
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Approximately every 2 months this year I’ve received an email stating my request to de-enroll in Autopay has been processed. I have NEVER requested to de-enroll & it’s getting very frustrating dealing with this every few months. It’s so bad that I’m considering canceling AT&T & going with Spectrum,
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Why does AT&T even have a Facebook page? No one will respond to a message there period!!! I have tried for two weeks to get a response to a message. They responded to my first message weeks ago that they would look into my complaint. After that the company did not email, call, or attempt to contact
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A few weeks ago I put my information into ATT for information about their internet plans and received a call immediately to get me signed up. The agent assured me that there was a 2 week free trial and there was a no money risk for 2 weeks. It would involved a $99 technician visit fee that I would
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Came back to ATT after 15 years and regret it, in five months they’ve happened to pull my perfectly operating internet to fix my neighbor’s internet. I was told the tech intentionally unplugged my service line and replaced it with my neighbor. Has this happened to anyone? ATT confirmed exactly abov
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Closed
I have been de enrolled from autopay every 2 months, not by my request. At&t has been horrible about providing any solution and just keep blaming others. Telling me to re enroll and wasting my time on the phone. I'm going to be canceling my service.
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the ATT debit card mailed to me for refund after cancellation of U-verse service does not work ! PH's not answered and cannot establish a log-on
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I received our bill for at&t internet services yesterday (March 11). The issue date on the bill is February 25th. Recently, I tracked my payments to Carol Stream and it takes four days. The problem? It takes Carol Stream 14 days to get a bill out the door. Calculation of
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Is there a way to have AT&T Internet/Home Phone Department add an attention line to the billing address block. I know Business and Mobility can do this. Example: John Doe ATTN: Billy Joe Smith PO Box 1 Anywhere, KY 4444
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My daughter has had no internet service in Glendale Heights IL for their home internet. My husband has been told the entire system is down NOT CELL SERVICE but INTERNET SERVICE. I was told by a representative in a Rosemont IL cell phone store this information yesterday. When my so
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I have 3 email addresses in my profile that are supposedly "linked". When I try to send an email to 2 of them, I get a failure notice that says the address doesn't exist. The other works fine. How do I fix the 2 that aren't receiving mail?
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