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Account Features

Account Features

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AT&T refusing to unlock phone. What to do?

I paid off my phone in order to reduce my monthly bill.  As a matter of principal, I requested that my phone be unlocked.  Their online system says that I did NOT pay of my phone and refuses to unlock it, even though my account says "under no contract".  I have called customer service everyday since

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3.4K

15

Tech Support

Does anyone have a number for AT&T's tech support? I keep getting incompetent individuals.  Shame on AT&T for not training their people.  I have an android phone and need help finding my contacts on the cloud (via my PC).  Tech keeps asking me to go to my icloud.   

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An AT&T customer since 1990

In fact, I think it was 1989 when I/we first got service with AT&T. A long time of both give and take, but we believe that loyalty is a mark of good business, trust and character. Unfortunately, we were wrong, and as a result, after nearly 35 years with AT&T, we have chosen to go else-where

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43

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In car Wi-Fi

My car has a previous owner for in car Wi-Fi I need to cancel their account so I can get my own account

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I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

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37

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How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

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23

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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164

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international day pass

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

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402

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Terrible Support

The support is atrocious. Not sure what has happened. I have spent days worth of hours on the phone fixing issues that never seem to get resolved it is one issue after the other. I am still certain that I am not getting the best available either. the plans change at any given moment. I would like to

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32

3

Concerned about being compromised or hacked

I might just be thinking crazy but I'm concerned that my ex has hacked my phone. He makes comments about things that he wouldn't know. Things that have been privately communicated by texts and social media messages and also locations I've been that he otherwise wouldn't have known. I've never used o

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

164

9

0

Accepted Solution

Official Solution

Closed

I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

Questions

37

1

0

Accepted Solution

Official Solution

Security feature that keeps number from being ported to a new phone

Do you offer this feature?

Questions

31

3

0

Accepted Solution

Official Solution

How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

Questions

23

3

0

Official Solution

Caller ID on outgoing calls

MY name shows up on each family member's outgoing call because all the phones are under my single account. I would like to add their names to their phones. How is that done?

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21

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