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Account Features

Account Features

Learn about all the account features available to you!

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Attempting to add an Apple Watch, chaos ensued (and now I have 2 extra lines I can't get rid of)

Yesterday I attempted to add an Apple watch to my account. The attempts failed a good 15-20 times, but finally I got to the page where I could enter the IMEI number. That failed (just logged me out). So tried again. Another 4 or 5 attempts and I finally get through and it says... "success!". Well,

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AT&T refusing to unlock phone. What to do?

I paid off my phone in order to reduce my monthly bill.  As a matter of principal, I requested that my phone be unlocked.  Their online system says that I did NOT pay of my phone and refuses to unlock it, even though my account says "under no contract".  I have called customer service everyday since

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Tech Support

Does anyone have a number for AT&T's tech support? I keep getting incompetent individuals.  Shame on AT&T for not training their people.  I have an android phone and need help finding my contacts on the cloud (via my PC).  Tech keeps asking me to go to my icloud.   

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An AT&T customer since 1990

In fact, I think it was 1989 when I/we first got service with AT&T. A long time of both give and take, but we believe that loyalty is a mark of good business, trust and character. Unfortunately, we were wrong, and as a result, after nearly 35 years with AT&T, we have chosen to go else-where

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In car Wi-Fi

My car has a previous owner for in car Wi-Fi I need to cancel their account so I can get my own account

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I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

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39

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Official Solution

How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

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27

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Official Solution

International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

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177

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international day pass

We have an unlimited data plan including the international day pass. If we use my husband's phone as a hotspot, will we still only be charged $10 per day if my daughter and I connect to his hotspot wifi?

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Terrible Support

The support is atrocious. Not sure what has happened. I have spent days worth of hours on the phone fixing issues that never seem to get resolved it is one issue after the other. I am still certain that I am not getting the best available either. the plans change at any given moment. I would like to

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Active Armour does NOT allow Identity Monitoring entries

Looks like hundreds have posted same, with ATT "experts" advising to uninstall/reinstall, clear caches, etc - but that's not solving the problem. I have an iPhone 15 and still can't get it working. Any real advice?

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Is my Driver License number safe on Active Armor?

Should I put my DL number into activearmor?

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Business phone numbers show up as "Los Angeles, CA" or "Spam risk" on AT&T Wireless but not on landlines.

Our Business phone numbers have a CNAM which shows up on landlines but not AT&T wireless. Some of our numbers show up with "Los Angeles, CA" and some show up as "Spam risk". How can I fix this to show our CNAM? 

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International Day Pass

I added the International Day Pass today, 4/18, for a trip I am taking on 4/25. Do I need to turn off Roaming now or when I get to my international destination?

Questions

177

9

0

Accepted Solution

Official Solution

Closed

I am trying to sign up for the program

I am trying to sign up for my AT&T account for DirecTV

Questions

39

1

0

Accepted Solution

Official Solution

Security feature that keeps number from being ported to a new phone

Do you offer this feature?

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32

3

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Official Solution

How do I setup my Onstar account

I am trying to log into my account I have through Onstar how do I get in?

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27

3

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