AT&T PREPAID
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Learn what you'll need to do to send your trade-in Returning your device just got a bit easier. Once you move your data from your old phone to your new one, you will use the box your new device came in to ship the trade-in. You'll pack it up, tape the box closed (included), and place the shippin
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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So, I was a happy customer with Mint wireless and Spectrum. Then came ATT fiber in our neighborhood, and like everyone else I got the installation done. As part of the routine checkup , ATT agent named Colby shows up. He checks the internet, everything looking good. Then he asks what wireless servic
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I signed up for ATT internet in January. The day of the appointment for installation, an ATT in-home expert came to our home to help get everything set up with the internet, so I thought. As we were waiting for the technician to install, the in home rep asked us what cell phone plan we had. We ha
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I was having issue with text messages not going through to the new Verizon phone number and after dealing with Verizon, they discovered porting over wasn't fully completed and there was an incorrect pin. I'm now trying to access my AT&T account online and in order to sign in successfully, they are r
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Getting error while upgrading an existing AT&T line from Samsung.com. Error is on AT&T sign in page during checkout. After selecting device and selecting service as AT&T On Samsung.com it askes "Do you have an AT&T account?" "Sign in to Your AT&T Account" After clicking on bu
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I want to add an esim and im unable to because it says that the iphone is locked by the carrier, i want to unlock it
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I have applied for a lifeline discount and it clearly states on the website that it can be used for internet, however I was informed it is currently for phones.
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Hello, I have received a notification that my social security # has been compromised by the AT&T leak. I have not been a customer for quite a few years and this is just absolutely ridiculous. I need to contact someone with the company to take them up on their offer for free protection for
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So I traded in an iPhone 11 for the iPhone 14, at the time of trading in the iPhone 11 the promotion was 800 in billing credits for the iPhone 11. So I decided to trade the phone in and proceed with the trade in. After two month I receive a promotion card in the mail of 150$ for my iPhone 11 and I’v
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We have tried for days to add an authorized user to our account. 5 phones...onevwas stolen. In order to purchase a new phone, must be an authorized uset. Neither app nor customer service is wirking outi think they have scripts including that it is the first time they heard about the problem. Intetne
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I have applied for a lifeline discount and it clearly states on the website that it can be used for internet, however I was informed it is currently for phones.
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Hello, I have received a notification that my social security # has been compromised by the AT&T leak. I have not been a customer for quite a few years and this is just absolutely ridiculous. I need to contact someone with the company to take them up on their offer for free protection for
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Why is it I can't view my usage details for January and February's billing cycles of this year. I have no problem viewing current usage or any of last years usage details. Just January and February of this year. I have never been able to see January 2024 now its February 2024 to. Never had this issu
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I have a brand new phone that was purchased in USA that came with the ATT sim card. I do not live in the USA, and I want to use my local sim card. However, I'm unable to make the switch because of the sim lock. I tried to do the device unlock from the ATT website but I was unable to do so because i
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Is there a good number that someone can reach a live agent 24/7? We recently had an emergency while abroad and none of the numbers online could connect us to someone live.
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ATT, My Father In Law, who is a multi years customer of ATT, recently lost his wife of 62 years. He went by ATT Store to upgrade his phone and turn his wifes phone off. Somewhere in the mixup with the ATT rep, both phones were disconnected. He has had this number for a LOT of years and it being dis
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When I tried to do a transfer of billing responsibility. I don't understand how to do the transfer. The original contact is a former employee. I'm trying to transfer it to myself.
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I'm traveling outside the USA and got the confirmation text that I was using at&ts international plan for $10/day, but in the upper left of my screen it says I'm actually connected to vodafone... any ideas why?
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