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Samsung

Discuss all the Samsung devices available from AT&T.

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Can’t change network mode Note S20 w/5G

I just got a galaxy note s20 with 5g. The 5g in my area is causing my connection to be slower than 4g lte. I would like to turn off the 5g. When I go into the connections menu and mobile networks I don’t have the network mode menu item. Only: mobile data, international data roaming, allow 2g service

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16.3K

19

My Galaxy A14 has no service?

I've had a few different phones but I've never had this issue, so i'm a little lost on what to do. I cant get service?  It's a little confusing to explain, but I'll try.  Around december my family and I went on a cruise and since that happened I haven't been able to use the internet part

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locked out of phone

I'm on deployment, on a ship and I'm locked out of my phone

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58

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Worthless to ATT

I have been with Att since 2007 and today experience was the worst I ever experienced in my life. From the phone agent to the agents in the Gulfport,MS 39501 store (ALL INCLUDING THE MANAGER) I really felt humiliated and defeated after being told they won't take a device I needed to trade in today.

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S22 Ultra 512gb - No network

Got this phone from AT&T and I'm still paying for it. Can't make calls, send or recieve text messages. No data. Tried all troubleshooting steps. Reset network, delete cache.

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1.6K

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Error 415

I started getting this error on my Galaxy S20 when i tried to send picutre messages to my husbands phone which is also on the same account as my phone number. It did not matter if i was on the wifi, 4g or 5g. ATT support worked on it for a month with no solution, resetting my network, hard reset on

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702

6

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Official Solution

Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

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My att&t Hotspot isn't working it says it's used up

When I got my prepaid card the lady said my mobile Hotspot was unlimited and I Pacifically ask her if it would slow down after so many gigs for minutes and she said no, but it did so what do I do to get unlimited? With my prepaid data. I pay 65 now a month prepaid 

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22

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New Phone Does Not Appear on Account (neither does old, retired phone)

My wife had a Samsung SM-J727A on our AT&T account. She bought and unlocked Samsung A25 5G from BestBuy.  We moved the SIM from the old phone to the new phone, and we also used SmartSwitch to transfer contacts, media, texts, settings, etc.  The phone is also activated.But now, when we

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49

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Calls from prison/jail

Up until about 3 weeks ago I was able to receive phone calls from jails and prisons. I am no longer able to receive them and don't know why

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How do I get rid of verbal alarm BUG?

Re Samsung Galaxy S22 voice-bug. I have an alarm-type male voice giving me a "motivational" time to get up and get going message. The male voice uses foul language, and in a familiar way like a voice mail. It's a "get the "f" up and get going" like an alarm would be set up. But, I did not choose thi

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actualizacion de android en un s21fe

buenas tardes el dia jueves trate de actualizar mi celular por medio se smartwitch, pero en el proceso se quedo la pantalla celeste con unas letras, ya no puedo hacer nada, fui a la tienda oficial de samsung y me dijeron que ellos no pueden hacer nada ya que el celular esta registrado por AT&T,

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Software Update Interrupted.

Software Update Interrupted. No Update is available for your device at this time. Please try again in 24 hrs." I'm trying to update my samsung galaxy  S21 5G from Android  13 to Android  14 unfortunately  I got this error please AT&T help me fix my Issue.

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Device Unlock Request for a new fully paid off phone that has never been on the AT&T network.

I recently won a competition AT&T was hosting, and the prize included a new Galaxy S24U. The phone arrived but since this was never activated on the AT&T network the IMEI is not showing up as an AT*T phone when submitting a device unlock request. I have called customer service and went to my

Questions

93

2

0

Accepted Solution

Official Solution

locked out of phone

I'm on deployment, on a ship and I'm locked out of my phone

Questions

58

6

0

Accepted Solution

Official Solution

2023 Promotion - $1000 credit on S23 for trade-in

Does anyone else remember this? I was just informed by an agent that there is no record of this promotion and no record that I returned by S9 to receive this credit. When asked about escalating the issue, was informed that the manager would have the same "information".

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