AT&T PREPAID
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I have personally used AT&T Device Protection... twice within 6 months. Life happens don't wait until it's too late you get Device Protection or a case for that matter! Learn about AT&T's Device Protection below or file a claim. If you are thinking, "I wish I would have enrolled when
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I've been trying to unlock my Motorola razr+ that was bought on a postpaid installment plan. I've paid off the installment plan and have been trying to unlock the phone, but every time I try, it gets denied and says that it's a prepaid phone and I need to do it through the myATT app. When I go to th
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About a year ago I had ordered an iPhone 14 in place of my iPhone 11. I had received the new one and packaged the trade in for mailing. I had followed the instructions given to me. After a few months it was determined that AT&T never received the trade in so now it puts me responsible. After mul
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I hope someone who works for AT&T will see this. I couldn't find another place to file a complaint: I recently tried to order a new phone from your website. Everything went fine at first, but at the end of the process I was informed that I would need to provide a photo ID to prove my identity.
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I went into at att retail store wanting 5 business lines for a new account. All of my information was taken and was given a quote for what I would have to pay out of pocket. Of the 5 lines 4 were going to be trade ins with 2 of them having new numbers. I had to go in the next day bc I d
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I traded in two iPhones in July 2023. An 11 Pro and a 12 Pro. We dropped them off at the post office. I re received an email from them on July 25, stating that they had not received my trade-in as of yet, the iPhone 12 Pro. I called them right then and spoke with them and they told me that they had
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I recently switched to att. I did the promotion and got the Google pixel 8 pro and the Google pixel watch 2 was free. They didn't have any in store so the had to order it and have it shipped to my house. Was ordered December 18th online it had a ship date of December 19-december 20. Now it's the 22n
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Has anyone had an issue with upgrading a phone, turning in said phone and then getting a dismantled phone back saying thats what you sent in? I've even gone to the post office and been told that this is happening to att customers , no other company has had customers come in to say that they've had t
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In December, I became a new client at the AT&T store in Westlake, Austin. We exchanged 2 iPhone ProMax 12 devices for 2 iPhone 15 Pro devices. At the time of the exchange, we were informed that the trade-in value was $1,000, and we wouldn't need to pay for the new devices upfront. It was explain
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If my screen is broken on my iPhone 12 pro max and I get it repaired. Would AT&T accept the phone for the next up trade?
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I recently traded in an iPhone 12 and I received a notification saying I didn’t meet requirements when I called them they said I traded in and iPhone 11 (I don’t even have an iPhone 11 I traded it in for my iPhone 12) they said I was getting 800$ instead of 1000$ I was outraged I have a video of me
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About a year ago I had ordered an iPhone 14 in place of my iPhone 11. I had received the new one and packaged the trade in for mailing. I had followed the instructions given to me. After a few months it was determined that AT&T never received the trade in so now it puts me responsible. After mul
Questions
10
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