AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
How to manage your account online or with the myAT&T app.
4.9K
Accepted Solution
Official Solution
Hello, my name is Melanie and I am the daughter of an AT&T wireless account holder. The Account holder is my Mom and she is in the hospital. Her cell phone is turned off due to Non-Payment. I want to pay her Bill, but when I try to pay online, I can not get access to her account onl
Questions
87
12
0
Accepted Solution
Official Solution
Is there anyway someone could access old numbers they texted in 2020? Asking for a friend lol
Questions
68
2
0
Accepted Solution
I recently bought a phone that's been fully paid off but is locked to the AT&T network. While trying to unlock it, I selected "No" when asked if I have a mobile number with AT&T. I continued the unlock request and the final response was- " Current Status- Denied. We can’t unlock your devic
Questions
43
7
0
Accepted Solution
Hi, I have read, and read, and read but can't find a clear answer as to what precisely happens when using a cell phone abroad. I just don't think it should be this difficult :-). I do not want to buy the AT&T International plan as it is very expensive (I am going for a long trip).
Questions
25
2
0
Accepted Solution
Official Solution
I can't even get to the log-in page. I always see this infamous error message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. AT&T always wants to verify my log-in information, like they can
Questions
57
1
0
Unable to access login page using any browser. Get something went wrong error. Can access thru app.
Questions
44
4
0
I have been trying to login to our AT&T account but I am directed to Direct TV. We have not had an account at Direct TV since 2020. AT&T never attempts to resolve the issue. I really need to sign in to our account to see the billing statements
Questions
34
4
0
Every time I try to login to att.com I am redirected to my account on directv.com. I have tried multiple browsers and multiple devices but everyone of them sends me to my DirecTV account when I try to login to my att account.
Questions
25.7K
18
0
Accepted Solution
Official Solution
I want to get old phone and text history on December 5, 2022 for ( Edited as per community guidelines)
Questions
271
2
0
Let us help protect you from unwanted calls, text messages and spam.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Get the new Samsung Galaxy S24 on the nation's largest & most reliable network!
Accepted Solution
Official Solution
Is there anyway someone could access old numbers they texted in 2020? Asking for a friend lol
Questions
68
2
0
Accepted Solution
I recently bought a phone that's been fully paid off but is locked to the AT&T network. While trying to unlock it, I selected "No" when asked if I have a mobile number with AT&T. I continued the unlock request and the final response was- " Current Status- Denied. We can’t unlock your devic
Questions
43
7
0
Accepted Solution
Hi, I have read, and read, and read but can't find a clear answer as to what precisely happens when using a cell phone abroad. I just don't think it should be this difficult :-). I do not want to buy the AT&T International plan as it is very expensive (I am going for a long trip).
Questions
25
2
0
If you're shopping for some a birthday, anniversary, graduation or any special occasion, AT&T has the great savings on the latest smartphones, tablets, smartwatches and more.
Get the new Samsung Galaxy S24, S24+ or S24 Ultra on the nation's largest & most reliable network!
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Are you getting a CARE CODE 203.2 error message, asking you to Reset Your Password? Do you need help signing into your email or creating a secure mail key?
We have all you need to ensure your service is not interrupted.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
Stay connected with friends and family with the data you need to surf, play, and stream your favorite entertainment, plus unlimited talk and text.
AT&T PREPAID offers pay as you go plans at a price you'll love – all with unlimited talk & text plus text to over 100 countries.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.