Online Account Access

Online Account Access

How to manage your account online or with the myAT&T app.

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I am the daughter of an AT&T Account Holder who is my Mom. My Mom is in the hospital. She has dementia and does not remember her passcode

Hello, my name is Melanie and I am the daughter of an AT&T wireless account holder. The Account holder is my Mom and she is in the hospital.  Her cell phone is turned off due to Non-Payment.  I want to pay her Bill, but when I try to pay online, I can not get access to her account onl

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85

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Old Numbers from 2020

Is there anyway someone could access old numbers they texted in 2020? Asking for a friend lol

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68

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Current Unlock Status: We can’t unlock your device because it’s no longer active on an AT&T account.

I recently bought a phone that's been fully paid off but is locked to the AT&T network. While trying to unlock it, I selected "No" when asked if I have a mobile number with AT&T. I continued the unlock request and the final response was- " Current Status- Denied. We can’t unlock your devic

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43

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Using an AT&T Cell Phone In Europe

Hi, I have read, and read, and read but can't find a clear answer as to what precisely happens when using a cell phone abroad. I just don't think it should be this difficult :-).   I do not want to buy the AT&T International plan as it is very expensive (I am going for a long trip).

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25

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Need to help to create an account

Hello this is junior Hernandez

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Something's Gone Wrong

I can't even get to the log-in page. I always see this infamous error message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. AT&T always wants to verify my log-in information, like they can

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Unable to access login page

Unable to access login page using any browser. Get something went wrong error. Can access thru app.

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online account

I have been trying to login to our AT&T account but I am directed to Direct TV. We have not had an account at Direct TV since 2020.  AT&T never attempts to resolve the issue.  I really need to sign in to our account to see the billing statements

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Att.com redirects me to directv.com

Every time I try to login to att.com I am redirected to my account on directv.com. I have tried multiple  browsers and multiple devices but everyone of them sends me to my DirecTV account when I try to login to my att account.

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Call and text history

I want to get old phone and text history on December 5, 2022 for ( Edited as per community guidelines)

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271

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Old Numbers from 2020

Is there anyway someone could access old numbers they texted in 2020? Asking for a friend lol

Questions

68

2

0

Accepted Solution

Current Unlock Status: We can’t unlock your device because it’s no longer active on an AT&T account.

I recently bought a phone that's been fully paid off but is locked to the AT&T network. While trying to unlock it, I selected "No" when asked if I have a mobile number with AT&T. I continued the unlock request and the final response was- " Current Status- Denied. We can’t unlock your devic

Questions

43

7

0

Accepted Solution

Using an AT&T Cell Phone In Europe

Hi, I have read, and read, and read but can't find a clear answer as to what precisely happens when using a cell phone abroad. I just don't think it should be this difficult :-).   I do not want to buy the AT&T International plan as it is very expensive (I am going for a long trip).

Questions

25

2

0

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