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Accepted Solution

Official Solution

Fiber Availability- Allen, TX 75002

I am new to the community and have a few questions. (Note: I read over 100 posts but gave up that route) I used to have fiber in Addison TX. I get marketing mail saying I can get fiber (from ATT not third party). BUT when I enter my address into the availability tool, it shows 50mbps inter

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Fiber installation into existing conduit

I ordered fiber internet, which was installed last summer. The burial was, simply, terrible. It's buried in our backyard an average of about 2" deep, with several sections well above the ground for several feet at a time. Because of unrelated reasons, we have to regrade our backyard, which will inv

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At&T Fiber-Internet 1000 never running fast

Ever since I got the gigabit Internet from AT&T fiber, I've never gotten really fast speeds. I just dealt with it but I probably won't it much longer. I purposely test it on devices time to time, that can take really high speeds also. I've been through all the troubleshooting through the

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video doorbell cant find the internet, how to create a network with just 2.4

How can I create network in my account that only handle 2.4 ghz.?

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Accepted Solution

"outside facilities issue"

Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia

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Accepted Solution

Fiber Optic Installation Date / New Construction / Lennar Community / O-Neal Village PH 5

Hello, I work for Lennar Homes. We have an issue that I need to speak about regarding the install of the ATT fiber optic line at this property listed in the subject line. Can someone with management please call me this morning. I need a bit of information upon the install date.

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Accepted Solution

Static IP address

Can I get one static IP address for my high speed fiber connection? If yes, how do I do that?

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Trying to get in contact with someone from NC Mapping department

Hello, I am trying to contact a representative who can help me get a map of the lines in Asheville North Carolina. I have an address and a picture of the area. I work for a surveying company. Thanks!

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Construction Project - Convert from Overhead Fiber/Copper to Buried

My property currently has telephone poles in the rear of the property, carrying electric (ComEd), copper and fiber AT&T service, and Comcast cable TV/internet service. As part of an upcoming construction project, I plan to have these telephone poles removed and the overhead AT&T service bur

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General expected timeline of fiber rollout completion in a neighborhood?

I know these questions usually end up with a vague 'when its done' kind of answer and I understand the reasons why. However I'm hoping that possibly I can get some further details for my neighborhood's buildout. Here's a general timeline: === August 2022 we had a PFP installed next to the main VRA

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