AT&T Fiber Installation

AT&T Fiber Installation

Tips for installing & connecting your AT&T Fiber equipment.

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"outside facilities issue"

Can AT&T please resolve this matter ASAP and provide substantive communication? I had an AT&T fiber installation appointment for Wed, Apr 10, 2024. AT&T called me the night before stating that technicians would be unable to make it due to an "outside facilities issue" and that technicia

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Fiber Optic In My Area

Hi we currently have Spectrum internet and it (Edited per community guidelines). We work and live in Moraine, Ohio as we own our business. We were hoping to get Fiber Optic but it is not available in our area. Can you please let me know how we can get it in our area? Thanks,  Beth

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Can you place a shed under fiber line that runs from utility pole to house?

I am wanting to relocate my shed in the backyard. Where I want to place it is under the fiber line that runs overhead from the utility pole to my house. Is it ok. To put a shed under a fiber line and is there a minimum distance that needs to be between the top of the roof of the shed and the fiber l

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Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

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Refused service even though next door neighbor has.

Hello, to whom it may concern. I have a new construction build and have been with att for 9 plus years. I wanted to switch my service to my new house. My next door neighbor 20 feet from me has service with you. I was denied service and told its not available and they would not install. No other opt

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AT&T installed fiber cable in my backyard at, 77382. They did not cover the trench correctly and now it has caused a sink hole.

AT&T installed fiber cable in my backyard at my house in the Woodlands, Texas, 77382. They did not cover the dug up trench correctly and now it has caused a sinkhole.

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Fiber Under Driveway

Is there a reason when this line is buried, they can remove the wood from this expansion joint and run the line underneath?

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Please!

Please get internet working in my apartment building! I live in the Reno Building in River Rouge Michigan. Also we want the fiber too. Please get this established as soon as possible. Thank you for reading my comment.

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Electrical Power at AT&T Outside Box?

We are purchasing a newly-built home, which can be served by AT&T fiber internet. The builder has installed two ethernet ports in the house. There are two cables emerging from the rear of the house, near the other utilities, but no indication of electrical power line. See photo. Does AT&T fi

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Fiber optic

I would like to know wiring details of what is needed inside my home, since you don't fish walls. I do not like having holes drilled through the outside and surface mounted. If you let me know what is required for your system I will have it installed and call your techs out for the installation of t

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Accepted Solution

Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

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Att active on community

Can a tenant be denied services in an active on community. This means Att is already installed for the whole complex and each unit has a router and account number attached to it and no other service provider can service this complex because of the type of contract had between the property and Att. T

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Accepted Solution

Underground Fiber Terminal identification help

My home was built in 2017 when one lot was subdivided into 7. After the construction was finished, ATT installed Fiber infrastructure buried in my neighbor's front yard. But only one address of the 7 shows Fiber available in ATTs system. After some digging in my neighbor's yard, I found this infrast

Questions

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