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AT&T Fiber Account

AT&T Fiber Account

Tips on managing your Internet with AT&T Fiber account.

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Being charged $125 / month to use landline phone with closed captioning

Hello, My mom has a severe hearing impairment and uses a landline telephone with closed captioning. The landline phone also requires an internet connection for the closed captioning. The price for the phone is $55 a month. The price of the internet recently when from $45 / month to $70 / month. It

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Cannot sign in

I have tried several times. 117.251.757

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Billing help for a business account

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

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6

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Att promotion covers other carrier termination fee

Att has a promotion for fiber where they will pay your early termination fees from another carrier if you switch over. I just switched from xfinity and wanted to know what the process is to get reimbursed for the early termination fee. Hopefully someone can help.

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Rate increase

Does anyone else have a problem with what AT&T is asking for to avoid their latest price increase.? Last rate increase they said if I signed up for direct billing through my credit card I could avoid the increase, so I reluctantly did that. Now they want access to my bank account for direct paym

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How do I get status on a repair ticket?

Ticket is SA171925

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slow internet

I'm paying for 1000mbs fiber but only getting150mbs in my house (standing beside the extender). How can I get the service I'm actually paying for?

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Problems connecting to disneyplus all of a sudden ?

I have had disneyplus for some years now, but recently, about 1 month ago, we have been seeing a message regarding , "unable to connect to Disneyplus from this region." I am not sure why this is happening and had thought that maybe the IP Address that AT&T gives me show up as being from a differ

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Divirce

My spouse filed for divorce 6 months ago and is the Account owner for all AT&T services. How can I recover access?

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reverse dns

I need a PTR for my SMTP server so my emails can be accepted by gmail and the likes. a reverse DNS lookup of my IP shows the following even after creating my own prt record on Cloudflare.  I would also like port 25 opened if that is allowed.  I understand the risks involved with this. $ dig soa &l

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reverse dns

I need a PTR for my SMTP server so my emails can be accepted by gmail and the likes. a reverse DNS lookup of my IP shows the following even after creating my own prt record on Cloudflare.  I would also like port 25 opened if that is allowed.  I understand the risks involved with this. $ dig soa &l

Questions

22

3

0

Accepted Solution

Official Solution

Att promotion covers other carrier termination fee

Att has a promotion for fiber where they will pay your early termination fees from another carrier if you switch over. I just switched from xfinity and wanted to know what the process is to get reimbursed for the early termination fee. Hopefully someone can help.

Questions

13

1

0

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