Messaging Solutions

Hello, Starting on 3/20/24 we were blocked from sending text messages to our clients who are AT&T customers. Prior to that date, we have been sending our clients email to text messages for years with no issue. We contacted CloudMark, which was providing the bounce back errors, but they told us

We use AT&T as one of our ISPs and one of the AT&T supplied IP addresses we use for our Mail Servers is being blocked by AT&T! I have posted in this forum several times with no response yet but it was my understanding that if emailing AT&T's abuse email address was not working to po

We've added an additional dedicated IP address for sending emails and are having problems with this IP address only being blocked by AT&T email servers. I was able to get our older IP address unblocked via this forum when we got no response from abuse_rbl@abuse-att.net'.  Please do not res

Good Morning. Seeing from our email server that we appear to be having a email delivery issue that appears to be related to your internal blacklist.  I was attempting to find the process for review and verification that you folks use.  I found a lot of articles and some of them appear to

Hello, We are sending consent based emails from within our application for our customers who use our software for reporting.   We have had multiple reports of our customer applications sending emails and being blocked by AT&T and was wondering if we could get this issue addressed. I have

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

A co-worker told me that there is a way for me to share my location via a message in AT&T Business Messaging. Does anyone know if I can do that from my computer? If so, how do I do so?

I added some team members and I need to add them to our AT&T Business Messaging account. Does anyone know how to do so I the system?

I’m cleaning up my AT&T Business Messaging account. This includes removing old contacts that are no longer valid. I was performing this from my phone but have arrived at the office and wanted to see if I could do the same from my desktop. Does anyone know if I can use my desktop to perform the s

We set up a new team and I need to add them to my AT&T Business Messaging account. I don’t have access to my phone so I would like to see if its possible to add contacts from my desktop. Does anyone know if I can do so?