Wireless Billing

Was curious if anyone received the $5 outage credit from back in February? I didn’t have service for most of the day and have not received any credit for that disruption.

In October 2023 I agreed to a promotion to trade in two eligible devices from T-Mobile into AT&T for two free iPhone 15 Pros. I shipped the phones in according to the promotion with the pre-paid shipping label and waited the three billing cycles to receive my credit. After not receiving this cre

I was told my phone was suspended and I couldn’t make calls or use anything without wifi. Turns out I did have a balance of $230 and I paid it. Nothing happened. I talked to 4 people and was eventually told I needed to wait 24 hours. So I did. It’s now been over 24 hours, my phone is still not worki

My plan includes international calling. While in the Dominican Republic I made a call to the Dominican Republic and was charged $6 for the call.  Customer service chat said the charge was correct because I was in the US when I placed the call.  This despite other calls and texts just befo

We got free phones through AT&T and signed a contract to pay so much per line for so many years. Now AT&T keeps raising the rate. How can they do that? I signed up expecting to pay X amount per month per line and first they remove the discount for auto-pay and then they raised the per line r

Hello, I am a University student, I have recently heard that At&T offers discounts for students. I am already a customer and part of a family plan under the ownership of my father. So the questions is, could I still get that discount to the plan we have or at least to the line I'm using? I'll

AT&T is scam. I signed up for AT&T at Costco kiosk and it was the worst decision of my life. I was paying $180 with T-Mobile for seven lines including two tablet lines unlimited everything. I was told at the Costco kiosk for AT&T that my bill will be $206 and I will have everything unlim

What do I do to get a new phone I can't seem to get help from no one it's one thing paying full why can't I get a payment plan what is the deal with this I have never had AT&t and they still won't give me a chance what do I do.

My ATT bill is due in a few days. Is that bill for the next month of service or the past month of service? I changed providers and am trying to find out if I am obligated to pay this bill or not.

GREETINGS ON FEBRUARY 23rd & 24th of 2024 . In my household I work from home for APPLEONE the employment agency & so on a daily basis my outgoing calls , texts & uploads & downloads are quite extensive. My 11 year daughter & 17 year old were put into permanent homeschooling