Phones & Devices

We purchased a iPhone 11 in November but decided to go with the iPhone 12 mini instead. We spoke to a customer service rep who said to use to use the return label and said we could use USPS to ship.  We had our mailman scan the box but we were told we didn't need a tracking number.  Now i

When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th

When we call and voicemail should pickup we get an error O19T. No one at the AT&T store or on the phone can fix it.

my phone turned off and will not turn back on. Battery was not low, charged works and bill was paid and spouse has a working phone.

Hello! need help unlocking U668AA phone, does not want to accept SIM cards

Hello, We are a small business who offer products for home automation. Customers can put in their AT&T phone number in the email-to-sms format, ie, eg: [email scrubbed] if they wish to receive notifications when there is an alarm condition generated on their sensors. This was working fine, but rece

Hi, My iphone 13 Pro was stolen. The phone is now locked and marked as lost/stolen with a contact number listed on the screen. The phone has been off for two days now. I want to suspend service on the phone and block it. My question, if I suspend service and block it, can I then do a remote erase on

Does anyone know how I can find the DNS server my phone uses when connecting to AT&T's 5G network? What DNS server does AT&T 5G network use? I can easily view it on wifi, but cannot see it when on 5G. Don't believe this is Apple specific

Hello i am interested on the new flipphone from Freetel "mode 1 reto 2" from Japan that debut in October this year it does say it's unlocked and it even works on Canada some people have said Model:MD-06P  2G Network : GSM GPRS EDGE 850, 900, 1800, 1900 MHz 3G Network : UMTS HSDPA UMTS 800, 9

Wifi calling has not worked properly on my samsung galaxy s23 plus for close to a year. Randomly my wifi calling will not work and I will miss calls and messages. When I send an outgoing call the party receives my call but neither of us can hear each other. Wifi calling was working normal until I en

When I picked up my phone upgrade from my local store, (which messed it up the first time, but that’s a whole different debacle) they gave me my shipping box and my shipping label then told me verbatim “Just tape the label to the box and drop it off in the USPS package drop off.” So I did exactly th

Apparently there was a misconfigured file on the Femtocell Gateway that caused links to go down for certain service areas. The fix has been put in place so the Cell Booster should be working now. You may have to power cycle your phones and then power them back up so they can re-register themselves t

had to do a factory reset due to a corrupt message. After doing that, all the apps reloaded and the texts, pictures, etc. The only problem is that there is a one year (exactly) gap between new and old text messages and phone call logs. Any idea what to do to restore those missing items? Seems to me

Hello,I have a problem to solve and would like to ask for help.While I was driving (Renault Scenic IV) and listening to music from my iPhone via R-Link, I noticed that the iPhone's screen continued to light up.Even if I turn it off with the right button, the screen turns back on automatically.Does a

compre un iphone 7 libre de icloud pero al colocar la sim me sale "tarjeta sim no valida" y queda atorada ahi hasta que saco el sim, tambien me dice "instala la tarjeta sim de un operador compatible o solicita que tu operador desbloquee este iphone", me comunique con claro y no me dieron solucion, l

Hola! He intentado por mas de una semana debloquear mi telefono celular y al ingresar el IMEI me aparece un texto diciendo "Lo sentimos, tenemos dificultades técnicas con nuestra red en este momento. Inténtalo nuevamente más tarde". Lo sigo intentado desde diferentes navegadores, ya intente borran

My pixel pro 8 is having issues randomly disconnecting (no sim error) and I am told that this update will fix it.

I placed an order yesterday for a device upgrade ( I'm eligible) and placed an order for store pickup. I went to the store to collect the phone, the store agent ran a fraud check with another online agent, who asked me some questions on phone. It wasn't audible at all, still I answered the questions

Unfortunately, I bought a locked mobile phone, and I can't contact the original owner. I hope I can get your help. I really need this mobile phone, and I am desperate and helpless. I hope you can help me.

My daughter got a new phone (iPhone 14) that used my son's phone's (iphone 13) upgrade eligibility. As a result, when her phone was activated, it deactivated my son's. Now it looks like we have two of the same phone with different numbers, only his number isn't active on his phone. How can I fix thi

I wish to recover my voicemail greeting. I change to a different Provider. I still have ATT account I did not cancel out. I was not aware i would my voicemail Greeting.