Explore & discover

Helpful Links

How do I change my payment method?

Contributor

How do I change my payment method?

It is next to impossible to find how to change your payment method online.  If AT&T doesn't want my money.  Fine.  I'll take my business elsewhere.  It should really not be this hard.

1,627 Views
Message 1 of 7
ACE - Expert

Re: How do I change my payment method?

All you do is login to your account and make changes.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 7
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by davidbk
‎11-07-2018 7:34 AM

Re: How do I change my payment method?

Hey there! @kylewendymosier

We can help. You may update your payment information by accessing your user account. You may add a new card number, revise your expiration date or correct your billing address. Let us know if you need further assistance, we're here to help. Thanks!

Frank, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 7
Professor

Re: How do I change my payment method?

@kylewendymosier , Please tell us where you're getting hung up. I just tried it, and it was literally 3 clicks for me and took about 15 seconds.

Message 4 of 7
Contributor

Re: How do I change my payment method?

It appears that they only accept credit cards.  No paper billing, correct?

Message 5 of 7
ACE - Expert

Re: How do I change my payment method?

Correct or PayPal.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 7
Contributor

Re: How do I change my payment method?

Thank you for your response. I saw those options under my billing account payment method. Just want to see if there were other options for our accounting dept.
Message 7 of 7
Share this topic
Share this topic
Announcements

Welcome to the AT&T TV Community! It’s Televisionary!

Additional Support