03-30-2018 3:42 AM
When we signed up we were getting the correct local channels for our zip code, but now we are getting local channels for a different zip code. How can I switch back to our correct zip code?
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06-04-2018 7:55 PM
I also am having this issue, I live in Warren, Mi zip 48088 but now I'm getting Chicago local channels!
And don't bother calling ATT or directv now, cause nobody seems to know or how to fix the issue!!!!?????
I'll be looking elsewhere for a provider......
06-05-2018 4:52 AM
After speaking to support, they are blaming the issue on your ISP allocating an IP from a server not close to your physical location. The only way to possibly get around this is buying a static IP from the ISP. $10/MONTH, for me.
06-05-2018 4:53 AM
06-05-2018 4:57 AM
06-05-2018 4:57 AM
It does seem to be the issue for me. I'm getting Durham/Raleigh locals on both Roku and web browser, and I'm 300 miles from there in a different local market.
06-05-2018 11:48 AM
Check your zip code to see if you can p/u local channels with antenna. I use a $16 Amazon indoor antenna with 50 mile range. Can't get ABC, but NBC and CBS plus 40+ channels OTA. Had promo for $10 with HBO for $5 more. If they would keep the cost at $10 without local channels, I'll renew it. Otherwise, bye bye. No sell.
06-05-2018 1:01 PM
my locals were fine until the latest updates I should get houston tx but my IP provider is in Austin Tx. Directv has combinedthe two systems together and dont understand internet providers are not always in your zip code. With satellites that got ur gps location then zip code and it worked fine under that system. tehey need to understand providers my be in another zip code. go back to the billing zip code and it will work fine. My cell phone uses my billing zip code on the same ip provider and it gets the correct locals
06-06-2018 6:45 PM
I am also having the same problem. I live in Philadelphia and since the update have been getting local stations from Pittsburgh. The tech only gives instruction to uninstall and reinstall the app. I hope this gets fixed soon.
06-06-2018 7:00 PM
This is bull.....to the first reply...my channels were find until you did That beta update ...I never had any issues with local channels....I think I will better of with a different companies...I already know I can get my local channels and the correct ones with dish/ sling
06-07-2018 2:47 AM
I am having the same problem but actually I’m embracing it-due to this error I’m getting my local news from central Pennsylvania instead of Philadelphia and makes me feel exponentially safer. The news seems very happy and no murders to report as opposed to the 2 or so a day in Philly. I might want to just move from Philadelphia to Central Pa. LOL. Anyhow hopefully this gets fixed soon but bigger problems in the world.
06-07-2018 3:11 AM
...great attitude, ...
Perhaps the availability of locals across the nation from a ‘pull down’ would turn the flaw to a wanted feature. After all DTV Now, by providing the wrong locals, is in violation of carriage agreements, and maybe a FCC regulation or two. Lemonade approach.
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