Change Payment Due Date

[raajaa]

How do I get an Extension or change my payment due date?

[bcbsncjlj · Accepted solution]

You don't. There is no extension since it goes against your CC. You can always cancel and start again later. Remember - no contract.

[nuttpearland]

Thanks

[Lizzyliza1]

I would like to change payment date to the beginning of the month . Is that possible? 

[bcbsncjlj]

The only way is to cancel and signup again on the day you want to start your service.

[Oliver8595]

There's no way to change the payment date. This is predetermined by the billing system at the moment your account was created. I was told that you should get a 16 days period so the system can process the payment. 

[Chapman1]

After reading the other questions/comments - I too wanted to change my billing date to the first of the month, but since I had suspended my service until December I was not given an opportunity to change the date and during the time of suspension - AT&T came aboard with DirectTV - so in order to change the billing date I have to cancel my services and begin on the date I want the billing to start? I wish I had known that previous to this new billing date - this will give me the opportunity to decide whether to continue with DirectTV - and also at the time I suspended my services - my bill was at least $75 cheaper when only DirectTV controlled the services.  I was happy with just DirectTV, not so happy with AT&T....

[lydian]

This isn't a DirecTV forum. But you can just put your service on hold then restart on your desired billing date.

[raajaa]

No thank you! Not at this time. ##- Please type your reply above this line
-##

[lydian]

I don't understand your reply. No thank you for what? I didn't offer anything to you. The last question and answer was about DirecTV. Your original question was about DirecTV NOW, so my answer does not apply to you. But you're welcome, I guess?

[rwithcare]

I also want to change my billing date to the beginning of the month. The home page will not allow me to sign up unless I take a mandatory 7-day free-trial. Does anybody know how to sign up for Directv-NOW without having to take the 7-day free trial?

[bcbsncjlj]

Just use another email address and get another trial.

[jvjbassman]

What a complex and "rigged" system to the favor of AT&T and DTV. Sounds like just cancelling both completely would be the best option.

[bcbsncjlj]

@jvjbassman  This is not the DirecTV forum but the internet streaming service forum for DirecTV Now. They are 2 separate services.

[ktgilead]

DirecTV now offers the ability to change your due date, but it’s nearly impossible to do. I can’t find any place to do this online, so I called their 800 number and spoke with a representative who claimed to change my due date, but I never received an email confirmation & the due date never changed.