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Account locked for x minutes


Account locked for x minutes

I am trying to sign in and the sign in box says locked for x minutes. why?

Message 1 of 3
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Accepted by Betlin
‎12-21-2016 7:40 PM

Re: Account locked for x minutes

That means incorrect information was used to try to login too many times, you're going to have to wait an hour, then try again or reset your password 

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Message 2 of 3

Re: Account locked for x minutes

I was just going to report that I was having better luck with this service when I got locked out with the dreaded "you're not subscribed to this channel".  Went in to change PW, tried again, couldn't get it to work, now I'm locked out for an hour?  Because their software screwed up?  


They really do have a LOT to fix.

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