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12-07-2016 1:02 PM
12-07-2016 1:02 PM
If streaming via wifi, and I have ATT Uverse for internet service, will streaming via wifi cound toward the 1T data cap?
Solved by: Go to Solution.
12-07-2016 5:53 PM
12-07-2016 5:53 PM
Yes, Pablope, at this time, only mobile streaming does not count against your data cap.
12-08-2016 7:32 AM
12-08-2016 7:32 AM
Hey,
We offer sponsored data for streaming DIRECTV NOW from the app on a mobile device or tablet. We hope this helps!
-DIRECTVNOWCare
12-16-2016 4:03 PM
12-16-2016 4:10 PM
12-16-2016 4:10 PM
Just to clarify, using the app on wifi using home internet (att uverse) will not count toward the 1T data cap?
12-17-2016 7:38 AM
12-17-2016 7:38 AM
Hello,
You can find information on data usage in this help link for AT&T wireless subscribers with DIRECTV NOW.
-DIRECTVNOWCare
12-17-2016 7:56 AM
01-17-2017 8:38 AM
01-17-2017 8:38 AM
True. AT&T Uverse Data cap STILL APPLIES to DTV Now content. For me, this means that anything over 1024GB of usage is billed at $10/50GB. For reference, DTV Now is using ~25GB-50GB/day with moderate usage. If AT&T is going to charge for overages while using their app, might as well switch to a faster provider or ditch AT&T / DTV Now alltogether. There are many comparable TV/Internet bundles out there for under $100 that come with unlimited usage. I will be making the switch as soon as possible.
02-07-2017 9:22 PM
02-07-2017 9:22 PM
Does AT&T have any plans to address this? Seems ridiculous that they wouldn't offer the same "free" streaming for DirecTV Now customers who also subscribe to AT&T home internet (U-verse).
I've been an AT&T customer for 10 years, I will not hesitate to drop them if they don't address this issue quickly.