07-04-2018 6:53 PM
AT&T took away our military discount because we chose an unlimited plan. We were not told this would be the case. Also, the unlimited plan is a joke because after 22 it slows down to a crawl.
Solved by: Go to Solution.
07-04-2018 7:06 PM
1. The 22 gig slow down is in the published information. It is also only during congestion. This is not throttling.
2. You are eligible for military discount, not sure why it dropped off. You can re add at an ATT store with military ID
07-04-2018 7:46 PM
@Deniedarmy The only discount for the unlimited plans are for military (active duty/veterans)
@lizdance40 is correct on the military discount. ATT employee may have looking at this on the signature program and unlimited plans. No discount for the unlimited plans except the military. Have the store pull up the military info.
- edited 07-05-2018 6:34 AM
Verizon’s discount on unlimited is scaled interesting. https://www.verizonwireless.com/support/employee-discount-validation-faqs/
Still 15% on other account types. None on prepaid
07-05-2018 7:13 AM
07-05-2018 7:19 AM
@Deniedarmy I’ve never heard of a loyalty discount, so perhaps you are getting it, it may just be labeled wrong. How much is the discount, is it 15%? If it really is some other discount, they don’t allow multiple discounts other than the autopay discount, you only get one.
07-05-2018 7:42 AM
@Deniedarmy If you look at your bill in the upper right hand side you should see a Foundation Account Number (FAN). I have 04085530 which indicates a veteran. If you do not see the FAN they it has not been applied to your account. In the Monthly Charges area of your bill you should see a line item for Discount for Unlimited Plans.
Below is a list of the military FANs.
Air Force – 2421652
Army – 2421660
Coast Guard - 2422480
Marine Corp – 2421958
Navy – 2421954
Veteran – 4085530
Visit these related resourcesView Prepare for U.S. Military Deployment