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Cmzarza's profile

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Thursday, December 13th, 2018 5:01 AM

Is there a delay for the Military discount?

Just went through a whole process to change our family plan to my husbands name from my moms to get the military discount.  Bill was about $225 with 1 phone installment fees and was going to go down to around $160 with installment fee including a $20 discount for auto pay.  First bill $271!!!  One “one time” fee of $30 but otherwise more than we were paying before!!!  Rep on the phone said military took a month or two to “kick in” but he didn’t sound that sure.

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Community Support

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231.4K Messages

5 years ago

Hello @Cmzarza and thanks for reaching out to the AT&T Community for answers!

 

Giving back to the military, veterans, and their families is what we love the most! It would be our pleasure to help!

 

We're glad that your wireless account have been taken care of, and appreciate your patience in the matter. Please know that the military discount will take up to 2-3 billing cycles in order for the promotion to be applied to your account.

 

Feel free to look at more Military Discount Offers  for further information.

 

We hope this helps and you have an awesome day!

 

Dwight, AT&T Community Specialist

 

 

 

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