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Mar 28, 2015
Angryandfedup Mar 28, 2015
Hello, Would someone be able to give me a contact number of email address for the NY Regional Manager? I have a serious issue with Att. If at all possible I need to speak with an executive about the mistreatment and unprofessional behaviors of Att customer service. This is a very important request that I want handled ASAP. this situation has been ongoing for the past 5 mon...
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Mar 28, 2015
LinhTran0909 Mar 28, 2015
My name is Suong . Usually I bill for monthly is 13x$ ..but for last month I have no idea why did they charge me for 188$ . I called to at&t customer's services and they explained me that 40$ for the restore charges but im not really sure whats that mean. May you guys explain me more clearly about it? And thank you. Btw the last 4 numbers of my security #*** . Phone numbe...
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Mar 27, 2015
classicalbean Mar 27, 2015
I understand that changing plan at mid cycle may cause proration of rate and some anomalies. My situation is, I called on a day that is the first day of the billing cycle (Feb 23), and was convinced by the sales representative that change to the mobile share data plan would save me $20 and the rate for two lines sharing 7GB is $112. I made the change. Here is the saga. My...
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Mar 27, 2015
Lehcrys Mar 27, 2015
This has got to be a joke! It's very disappointing the level of service AT&T has become over the past few years. I have been a wireless customer for over 13-years and I'm looking forward to the day that all 4 of my wireless lines are out of contract. I paid a past due balance BEFORE my service was interrupted yet 3-days later my service was suspended. Here is the unethical...
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Mar 26, 2015
cctsai Mar 26, 2015
Hi, I have the following situation: I am on the $25 monthly plane. My account balance and my account history (both of which I can see from my account) simply don't match. Of course, the account balance is lower than what it should be (why else would I post here )? Unfortunately I just fail to find a category in the customer service that can help me. Any suggestion on what...
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Mar 26, 2015
almckeever Mar 26, 2015
I have been having issues with overcharging on my account, I have contacted AT & T several times for very long periods and have records of those conversations and of the credits that are promessed in the next bill that always disapear by the next billing cycle. I have hard copies of the conversations and copys of the bills. I was given an email address to send them to but...
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Mar 22, 2015
Kimmie761 Mar 22, 2015
On January 15, 2015 @10:13 am. I mailed back my iphone 5s due to me upgrading on the next plan. I have the receipt and a picture of the box I mailed it in. I have spoken with several agents and no can help me. The last agent (Brandon out of South Carolina) was no help and disconnected the call. I was told by several AT&T representatives this has been an ongoing problem wit...
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Mar 26, 2015
Nadinereyna81 Mar 26, 2015
My services were interrupted 3/25/15 in the morning. I forgot to make a payment. I paid my balance in full and my service has not been fully restored. My husband has a separate line and his is fully functional. My phone however, can only receive calls and I can send and receive texts but I cannot make outgoing calls. How do I get my services turned back in if I cannot make...
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Mar 26, 2015
e80lee Mar 26, 2015
How do I remove it from my acct for texting and incomin & out going calls
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