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Mar 26, 2015
cctsai Mar 26, 2015
Hi, I have the following situation: I am on the $25 monthly plane. My account balance and my account history (both of which I can see from my account) simply don't match. Of course, the account balance is lower than what it should be (why else would I post here )? Unfortunately I just fail to find a category in the customer service that can help me. Any suggestion on what...
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Mar 22, 2015
Kimmie761 Mar 22, 2015
On January 15, 2015 @10:13 am. I mailed back my iphone 5s due to me upgrading on the next plan. I have the receipt and a picture of the box I mailed it in. I have spoken with several agents and no can help me. The last agent (Brandon out of South Carolina) was no help and disconnected the call. I was told by several AT&T representatives this has been an ongoing problem wit...
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Mar 26, 2015
Nadinereyna81 Mar 26, 2015
My services were interrupted 3/25/15 in the morning. I forgot to make a payment. I paid my balance in full and my service has not been fully restored. My husband has a separate line and his is fully functional. My phone however, can only receive calls and I can send and receive texts but I cannot make outgoing calls. How do I get my services turned back in if I cannot make...
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Mar 26, 2015
almckeever Mar 26, 2015
I have been having issues with overcharging on my account, I have contacted AT & T several times for very long periods and have records of those conversations and of the credits that are promessed in the next bill that always disapear by the next billing cycle. I have hard copies of the conversations and copys of the bills. I was given an email address to send them to but...
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Mar 26, 2015
e80lee Mar 26, 2015
How do I remove it from my acct for texting and incomin & out going calls
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Mar 25, 2015
Annicchiarico Mar 25, 2015
How does one actually make a complaint on AT&T. I keep reading how wonderful they are but in the last two days this has not been my experience. Lack of understanding in a Major Family crisis and unhelpful has left me at a loss. A Manager who after two days and 6 hours is less than understand, hangs up on a customer who has in the last two day had 6 hours of patience with ...
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Mar 24, 2015
Sun123 Mar 24, 2015
Hi, I was on a cruise in december. few days before the cruise i called up to check if Att had any plans/Packs to use my cellphone on cruise. An agent suggested me to get a $30 passport advantage pack which is a one time charge and he said my calls will be a $1 per minute, Text msgs free and 250 MB data. I asked the agent multiple times if these are the only charges i woul...
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Mar 20, 2015
Clicheba Mar 20, 2015
I am Native American and I am tax exempt. How do I get this applied to my bill? Or the tax taken off?
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Mar 21, 2015
AnthonyRios Mar 21, 2015
Need to reschedule a payment of $220.00 On 4/3.
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