Contributor
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2G service ending but I have a $470.00 balance remaining...
My 2G service for my GoPhone ends Dec. 31. However, I've accumulated a balalce of $470.00 on my prepaid account. As I, obviously, seldom use my phone anymore, I plan to quit owning a cell phone entirely but I want to know if I can get my huge balance credited back to me before the end of this year. I'm not under any contract so I don't think this should be a problem, but then I'm dealing with an entity greater than me. LOL Any advice would be greatly appreciated.
PoconoJane
kdfederer
ACE - Expert
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13.1K Messages
7 years ago
All account information and funds can be transferred to a new phone, otherwise no one would ever change phones. New phones come with SIM cards and they can be activated on your account.
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sandblaster
ACE - Expert
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64.7K Messages
7 years ago
As for getting your balance refunded, I'm pretty sure gophone does not do refunds. Your options are use it or lose it.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
7 years ago
@PoconoJane
see below
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