Contributor
•
1 Message
why is the Admin Fee increase $0.5 per mobile line?
In the latest April bill I'm seeing an increase of $0.5 in Administrative Fee on each of the ten lines in our mobile family plan. Is everyone else seeing the same increase? Is this justified / has ATT ever announced or explained the fee increase? Has anyone had successful experience asking for a bill correction? Thanks.
kmfrisco
Tutor
•
2 Messages
6 years ago
Administrative fee going up 260% in 6 months seems steep.
$0.76/line on Jan-feb and Feb-march bill
$1.26/line on March-Apr and Apr-May bill
$1.99 on May-June bill.
0
0
butundo
Contributor
•
1 Message
6 years ago
it will probably be $4.99 by the end of the year
0
0
MicCheck
ACE - Expert
•
14.1K Messages
6 years ago
That seems unlikely. Verizon is $1.99 and they are usually pretty much in sync price-wise.
0
0
BeaZea
Tutor
•
2 Messages
6 years ago
The increase was $0.5 only in April and since then it grew again by $0.73 which brings the total increase in "administrative fee" from $0.76 to $1.99 = 162% increase in administrative fees per line!!! This is totally outrageous!!!! SHAME ON YOU AT&T.
0
BeaZea
Tutor
•
2 Messages
6 years ago
Hello AT&T!!!
Where are you in this discussion? No comment on the increase in these fees? twice in 3 months? 160% increase and you're quiet. Got nothing to say to all these disgruntled / angry/ frustrated customers?
0
0
MicCheck
ACE - Expert
•
14.1K Messages
6 years ago
This is a customer-populated forum; AT&T doesn't enter discussion here.
The only comment AT&T will make is this: https://www.wireless.att.com/cell-phone-service/additionalcharges/index.jsp?_requestid=28888
0
0
pool29
Contributor
•
1 Message
6 years ago
This is just a price increase. What bull****. They want to offset the cost of their cell towers? How about all their other costs? Their "surcharges and fees" are just a way of advertising a lower price than they actually charge, and a way to raise prices without saying they are doing so. What a rip off. AT&T should be ashamed of themselves.
0
0
GLIMMERMAN76
ACE - Expert
•
23.9K Messages
6 years ago
Verizon charges the same fee.
0
0
rlmay47
Tutor
•
5 Messages
6 years ago
0
0
ScottIvlow
Tutor
•
7 Messages
6 years ago
Please edit the year 2018.
0
0