We can definitely answer that question for you. In order for someone else to have the ability to make payments for your wireless account at a retail AT&T store, you will need to follow these steps to Add a retail authorized user. Any retail authorized users that you add to your account can manage your account at an AT&T store. Once they have been added as a retail authorized user, they can visit any of our authorized payment locations to Pay your bill in person. Please let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
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